Working under PMO Team, executing the Garden's strategic initiatives with project execution ensuring operational excellence. Collaborate cross-functionally to streamline processes, optimize efficiency, and contribute to the achievement of organizational goals.

• Optimize ADP WorkforceNow HRIS system
• ADP integration with other software's for automation
• Consolidate multiple software systems
• Automate manual processes: document request & approval workflow
• Grant funding tracking & system optimization
• SharePoint 365 Intranet rollout
• Launching LMS system enterprise wide
• Use SmartSheet heavily for project mgmt

• Applied logic and Spur methodologies to provide recommendations to clients
• Drive rhythm of the business
• Managed process, workstreams, or programs end to end
• Presented project findings, conclusions, and recommendations to peers and clients
• Advised clients on execution-focused strategies and approaches
• Developed final drafts of communications for executive presentations
• Conducted data analysis across different data sets

Client facing PM for Microsoft Application implementations: Microsoft Teams, Teams Security, SharePoint 365, Office 365, Power BI
• Conducting SOW reviews & project kickoff
• Align clients and team members by ensuring a common understanding of project plan expectations
• Managed multiple stakeholders/sponsors/leadership, expectations while monitoring and controlling project financials using Microsoft Project & Dynamics

Consultant for Cisco Systems, Inc.
Identified opportunities to improve systems & processes in support of logistics, compliance, and SLA. Implement a solution to allow clients to be self-served in retrieving their reports and generation of invoices. This will allow personnel to focus on higher priorities
• Provide leadership, process expertise & help clients identify, assess, evaluate, requirements and reduce risks
• Data analytics and visualization with Microsoft PowerBI and Tableau

Translated leadership’s vision to action, served as a business advisor to the Deal Desk/Contract Team at McAfee
• Adapt to change with little to no warning and influenced others to see the big picture
• Evaluate different stages of contract lifecycle in Salesforce, modified steps & guided the team next steps to close deals
• Developed, updated, and exported Salesforce reports, analytics, and dashboards to support & monitor daily activity and key performance measures

Introduced business development to bring in different revenue streams: products, services, retail, and ecommerce
• Grew business from $0 - $600k annual revenue
• Developed processes and procedures for hiring new employees
• Created different marketing efforts and social media campaign (Website, Facebook, Instagram, & YouTube)
• Implemented Mitchell1, a point of sale and business management system, to handle day-to-day operations

Leading & executing projects of all sizes with a budget of $10k - $1.5 mil, a team of 3 to 20 resources across multiple time zones & saving revenue.
• Effectively managed merger & acquisition of IT projects to identify and consolidate software systems.
• Helped created IT PMO to manage a portfolio of IT complex projects for software systems
• Decommissioned network infrastructure project, data migration to Azure cloud, project budget of $100k

• Design, developed and maintained all company, team and individual dashboard metrics
• Worked with VP to developed strategic roadmap for the company’s web portal and website
• Used Software Development Life Cycle (Waterfall/Agile) methodology, identified dependencies, used JIRA/PowerPoint to manage risk/issue and status reporting
• Gathered Business Requirements by conducting interviews, brainstorming/JAD sessions, also ensuring requirements meet with HIPAA compliance

• Oversee new client (pharmacy) onboarding with their IT system integration to support claims activities
• Coordinated multiple client’s system upgrade to in be compliant with their claims payment information
• Created SOPs for the department team
• Track multiple projects (7-9) simultaneously to project success and managed schedules using Microsoft Project