Functional Skills
Project Management
Customer Service
Strategic Planning
Leadership Development
Operations Management
Change Management / Org Design
Business Operations
Clinical Operations
Launch Planning & Preparation
Medical Affairs
Patient Experience
Sector Experience
Healthcare
Social & Public Sector
Experience
ALVAREZ HEALTH CONSULTING, LLC
Other
Independent Consultant
1/2020 - Present
Collaborate with health services organizations to support their work in the areas of program design and development, strategic planning, stakeholder engagement and project management. Selected engagements:
• Provided subject matter expertise on health system dynamics for a federal agency.
• Facilitated stakeholder engagement for the strategic plan of a healthcare delivery organization.
• Analyzed competitor business models for members of a trade organization.
• Conducted focus groups to inform program development at federal and non-profit organizations.
• Led a review of environmental sustainability practices in a health industry subsector, including developing recommendations for organizations wishing to advance these efforts.
• Provided subject matter expertise on health system dynamics for a federal agency.
• Facilitated stakeholder engagement for the strategic plan of a healthcare delivery organization.
• Analyzed competitor business models for members of a trade organization.
• Conducted focus groups to inform program development at federal and non-profit organizations.
• Led a review of environmental sustainability practices in a health industry subsector, including developing recommendations for organizations wishing to advance these efforts.
HEALTH SYSTEMS AGENCY OF NORTHERN VIRGINIA
Other
Board of Directors
1/2023 - Present
• Appointed by the Arlington County Board as the County's representative to the (HSANV) Board
• Make recommendations on Certificate of Public Need (COPN) applications for the region.
• Make recommendations on Certificate of Public Need (COPN) applications for the region.
Arlington Free Clinic
Other
Governance Chair
1/2020 - Present
• Lead recruitment of new Board members.
• Identify new organizational priorities in partnership with organizational leadership.
• Cultivate relationships and advocate on behalf of AFC to external stakeholders including state legislators and county leaders.
• Identify new organizational priorities in partnership with organizational leadership.
• Cultivate relationships and advocate on behalf of AFC to external stakeholders including state legislators and county leaders.
Medstar Health
Operations
Director of Ambulatory Operations
1/2012 - 1/2019
Program Development and Management
• Managed operations for 15 medical specialties including growth opportunities, financial stability, performance improvement, and patient experience.
• Researched and analyzed new service lines to determine business potential, growth opportunities, and develop markets needed by the community.
• Managed pre-opening, opening, and operation of 90,000 square foot, $40M medical center leading a 5- member team and over 160 associates and physicians.
• Redesigned and implemented recruiting process to more effectively fill vacancies.
Relationship and Change Management
● Developed relationships with administrators, head physicians, IT, HR, finance and marketing departments to gain buy-in, resources, and support for a new capital project.
● Analyzed program needs in a variety of markets including a business district and retirement community.
Patient Satisfaction
● Implemented patient surveys to determine community needs and areas for improvement.
• Managed operations for 15 medical specialties including growth opportunities, financial stability, performance improvement, and patient experience.
• Researched and analyzed new service lines to determine business potential, growth opportunities, and develop markets needed by the community.
• Managed pre-opening, opening, and operation of 90,000 square foot, $40M medical center leading a 5- member team and over 160 associates and physicians.
• Redesigned and implemented recruiting process to more effectively fill vacancies.
Relationship and Change Management
● Developed relationships with administrators, head physicians, IT, HR, finance and marketing departments to gain buy-in, resources, and support for a new capital project.
● Analyzed program needs in a variety of markets including a business district and retirement community.
Patient Satisfaction
● Implemented patient surveys to determine community needs and areas for improvement.
Medstar Health
Corporate Strategy & Development
Corporate Administrative Fellow
1/2012 - 1/2013
• Provided project support to MedStar’s executive leadership team, including the health system CEO.
• Project manager for the launch of MedStar’s population health initiative/employee health plan focused on 5,000 individuals.
• Led the integration of an independent multi-specialty center into MedStar.
• Project manager for the launch of MedStar’s population health initiative/employee health plan focused on 5,000 individuals.
• Led the integration of an independent multi-specialty center into MedStar.
COPE HEALTH SOLUTIONS
Operations
Senior Project Manager
1/2007 - 1/2010
Grant and Program Management
• Wrote and managed $2.9M+ in grant proposals. Implemented grants and wrote progress & final reports.
• Developed and managed programs, analyzed data, and reported on health service initiatives on behalf of
public and private sector clients.
• Worked to secure participation of local community health centers in research study to reduce depression rates in vulnerable populations.
• Implemented use of mobile diagnostic service resulting in a reduction of wait times for cardiac
diagnostics from 6 months to 2 weeks.
• Supervised care managers with heavy caseloads and developed relationships with community clinics, social service agencies, transportation entities, and shelters to provide services.
• Wrote and managed $2.9M+ in grant proposals. Implemented grants and wrote progress & final reports.
• Developed and managed programs, analyzed data, and reported on health service initiatives on behalf of
public and private sector clients.
• Worked to secure participation of local community health centers in research study to reduce depression rates in vulnerable populations.
• Implemented use of mobile diagnostic service resulting in a reduction of wait times for cardiac
diagnostics from 6 months to 2 weeks.
• Supervised care managers with heavy caseloads and developed relationships with community clinics, social service agencies, transportation entities, and shelters to provide services.