I help organizations setup & optimize their PMOs, and provide customized workshops that guide teams to conquer the art & science of leading projects Most often, we work with PMO leaders when they need a/an
• Proven step-by-step approach to assess project capabilities, develop roadmaps, & setup/revitalize their PMOs without the fear of stakeholder rejection
• "Outside-in" perspective, sounding board & accountability support through their PMO journey
• Personalized workshops covering all things project management and the intangibles that come with it, such as change, influencing, & conflict management Results may vary, but our clients can expect;
• Turbo-charged PMOs with a clear vision, practical scorecards, and no more frenzied & directionless implementation of projects
• Productive project teams that consistently hit their margins and don't shy away from difficult conversations with stakeholders

• Authored and [in]structed LinkedIn Learning's very first course on PMOs, "Setting up a Project Management Office (PMO)" - 100k+ current & aspiring project management leaders have applied my lessons to further their careers
• Authored and [in]structed "How to Successfully Lead a PMO"

• Introduced project management and a PMO setup for the Flight Centre Canada Digital team to introduce standardization, consistency, predictability and efficiency to the team of 10 and its corresponding stakeholders
• Led formulation of a project prioritization framework and helped assess the priority of 20+ initiatives for the 2018 fiscal year
• Developed the software development lifecycle (SDLC) framework, portfolio roadmap and a detailed resource management plan according to the project prioritization, the team's current state challenges and its future state needs
• Ideated the concept of an innovation hub – it's vision, goals, team, cadence – backed on the calling of Flight Centre Canada's President to accelerate its digital transformation
• Developed dashboards to provide visibility of the team's accomplishments and challenges to executive leadership
• Managed key initiatives including projects to optimize the booking flow for the website and optimize its usability

• Streamlined operations and setup an internal accountability, communication and reporting structure to ensure the proper functioning of a globally distributed virtual team
• Coached and supported all team members with their success within the company
• Managed the hiring process of team and worked directly with them for their on-boarding and goal setting
• Led "sprints" to address issues preventing the company from growth, including technology/system upgrades (e.g. CRM, internal communications, phone) and process changes (e.g. financial model, lead generation, customer service)
• Provided day-to-day leadership on all operational aspects of the company related to results, people, process, & tools

• Spearheaded a high-visibility $3.5M+ regulatory initiative for the #1 strategic program at SDM to integrate its pharmacy dispensing application with the province of Saskatchewan's (SK) drug information system and comply with its eHealth standards
• Successfully navigated cross-program dependencies and constraints in a dynamic environment across all phases of the System Development Lifecycle (SDLC) to deliver complex application integration and accomplish mission critical conformance from SK
• Provided leadership and served as a single point of contact for the entire release team (50+ onsite and offshore resources) with over 8 working streams from both Business and Technology across multiple vendors
• Monitored project status, risks/issues, budget/resource forecasts, and shepherded execution of 200+ change requests

• Defined long-term product strategy in conjunction with startup's launch and growth vision
• Translated product strategy into iterative execution from conception to prototype to launch
• Planned and executed customer development to solicit feedback and translate it into UX/UI and other product features
• Researched competition and customer response to gauge product placement in the market
• Prioritized features and monetization strategies on product roadmap
• Devised marketing channels and facilitated creation of copy for customer reach-out
• Participated as guest speaker on CBC's Metro Morning radio show and Canadian Immigrant's trade fair
• Featured as cover story for the Canadian Immigrant magazine and mentioned in The Huffington Post
• Advised by MaRS (Toronto-based startup incubator) and Google NEXT (#1 startup pre-acceleration program in the world)

• Managed a $1M+ business intelligence initiative for ATM Channel data consolidation via the creation of a common data platform to improve quality of data reporting and analytics and serve as a foundation for future reporting needs
• Guided team through System Development Lifecycle (SDLC) and on-time delivery of Planning phase deliverables
• Served as liaison between matrix organizations and stakeholders (IT/ Business Leads) and established relationships with third-party vendors
• Enjoyed confidence of key stakeholders through crisp reporting, timely escalations and effective communication

Client Engagements: Express Scripts Canada (Healthcare), Travelers Canada (Insurance), WellPoint (Healthcare)
• Set up the Project Management Office (PMO), transformed the IT division to a metrics-driven organization, and managed 9 projects over 2 years with a combined budget of $2M+ for a Fortune 500 insurance company
• Recognition by client CFO & CTO for managing delivery of high-visibility IT audit corrective actions to ensure adherence to enterprise standards, prevent financial loses, and avoid reputation impairment
• Managed extensive planning of $1.5M multi-year desktop (Win XP to Win 7) migration program to increase productivity of 450+ users across the country, enhance intra-company collaboration, ensure business continuity, and position the company for future technological investments
• Served as a delivery manager for an 8-month initiative to lead the $1M+ transformation of an end-to-end medical claims management application for a Fortune 50 healthcare company

Client Engagements: WellPoint (Healthcare), US Small Business Administration (Government), Southwest Airlines (Aviation)
• Served as program manager and budget administrator for a $23M CTO-driven program to transform core capabilities for the IT organization of aFortune 100 healthcare insurance company within 1 year; the capabilities included incorporating new governing processes, introducing web services to improve IT response to business agility, and overhauling technology platform such as the enterprise service bus (ESB) to position IT for business growth
• Spearheaded a 4-month initiative to assess the validity of a Fortune 100healthcare client’s current Enterprise Portfolio Management (EPM) tool for resource capacity management
• Conducted benefits analysis of an enterprise architecture initiative for a federal agency; the initiative was driven by a federal mandate and the CIO wanted to use this opportunity to identify long-term solutions producing extended benefits

Client Engagements: US Army Office of the Surgeon General (Military), Charter Communications (Telco)
• Conducted gap analysis on a military agency’s existing internal website, offered recommendations, and redesigned website to improve both branding and central availability of information
• Led UAT and participated in overall quality assurance, including preparation and execution of test cases, and working with developers to facilitate issue resolution for the integration of a telco client's billing and provisioning systems, affecting every line of its business
• Designed presentations for sales pitches and business development forBearingPoint
• Critical component in creation of alliance with a partner to increase market growth opportunities for BearingPoint, expanding its portfolio of business solution & providing another resource to its 17,000 professionals
• Advisor on committee to develop alternative career paths for BearingPoint employees globally to result in employee satisfaction