Consulting and data analytics for biopharma
• Initiated and grew Digital Transformation practice, developing go-to-market offerings, sales strategy, and operating plan.
• Led multiple teams of consultants in $1.5M of client engagements; owned client relationship with senior stakeholders.
• Oversaw internal initiatives to improve operations, e.g., creating an employee experience plan to improve productivity.

SaaS platform for biopharma
• Collaborated with CEO to align vision to operating plan; led key strategic initiatives, e.g., transition Prod/Eng. in house.
• Facilitated strategic planning process: set growth KPIs, developed functional OKRs, built dashboards, & guided reviews.
• Led cross-functional team and optimized processes to achieve major KPIs, e.g., 85%+ renewal rate, 70% price increase.
• Enhanced sales operations and CRM automation, and led consultative client pitches, driving $900K in new ARR in 6 mos.
• Initiated strategic partnership program with VCs, developed pitch materials, and drove outreach/contract negotiations.

Consulting and data analytics for biopharma
• Led 35+ engagements worth >$8M, managing teams of 2-5 consultants on data-driven analytics and strategy projects.
• Built project plans & timelines, designed & ran primary market research programs, and drove data analysis & insights.
• Collaborated with SMEs on internal CoEs for innovative trends, e.g., value-based care, biomarkers, digital therapeutics.

Pre-commercial specialty pharmaceutical products
• Consulted founder on GTM plan for novel pharma asset; developed investor pitch decks leading to $2M funding round.
• Recruited and managed external consultants for regulatory, clinical, legal, PR, market access, & manufacturing projects.

SaaS platform for providers/health systems
• Employee #1: collaborated with physician co-founders on strategic roadmaps for ops, product, revenue, & team growth.
• Recruited and led a high-performing, cross-functional team focused on agility & continual improvement (2M via streamlined Prod. processes, incorporating voice of clinician & Agile approaches.
• Inked partnerships with health systems to pilot EHR integrations and with med. societies to accelerate content dev.

Consulting for biopharma and other industries
• Managed client relationships and projects, driving data analysis, secondary research, and strategic insights synthesis.
• Developed digital customer experience strategies for life sciences companies to optimize sales via analytics-driven CLM.

Leadership, communications and corporate training business
• Launched, grew and operated a corporate communications and leadership training based in Bangkok, Thailand; successfully exited after 7 years.
• Led a 24-person multi-national team to 60%+ annual revenue growth with Fortune 500 clients (e.g. FedEx, P&G, Pfizer).
• Initiated and orchestrated an annual corporate social responsibility event that raised $250K and supported 300+ orphans annually.

• Taught test preparation and delivered university admissions consulting.