Functional Skills
Communications
Project Management
Service Delivery
Organizational Leadership
Organizational Culture
Change Management / Org Design
Strategic Planning
Program Management
Process Improvements
Business Unit Strategy
Software Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Certifications
CCMPCertified Change Management Professional
Sector Experience
Business Services
Healthcare
Experience
The Ripple Effect
Management Consulting
Owner/Prinicpal/Independent Consultant
4/2007 - Present
Provider of high-level healthcare business consulting and people change management services to multiple clients across various healthcare settings.
Certus Corporation
Management Consulting
Senior Vice President
2/2002 - 3/2007
Multifaceted, senior executive/chief of staff role working directly with the President/CEO to lead and integrate strategic organizational initiatives for a $30M+ national healthcare services company. Member of the Executive Advisory Group tasked with organizational leadership, budget oversight and corporate strategy.
Bernie Pruss and Associates
Management Consulting
HealthCare Consultancy Executive
2/2001 - 1/2002
Senior strategy, marketing and business/product development role responsible for the establishment, development and financial success of a healthcare consultancy unit with a technology focus.
Medibank Private Limited
Operations
National Manager, Policy & Operations
7/1999 - 7/2000
Senior strategy role responsible for the management of policy, operations and communication for Australia’s largest private health insurer (over 2 million members). Management and leadership of regional teams, strategic and operational projects, and project teams.
Alfred Hospital
Management Consulting
Information Systems Project Director
5/1998 - 7/1999
Project Director responsible for $6M project to implement patient care management systems successfully on time and within budget.
Complete Health Medical
Operations
Practice Manager
1/1996 - 3/1997
Management of a large, multidisciplinary medical center to ensure the achievement of maximum productivity and return on investment. Grew a profitable business through strategic alliances, new services lines and customer satisfaction feedback
Health and Community Services
Management Consulting
Senior Project Officer
3/1995 - 1/1996
Responsible for the implementation of information management projects for a newly established health information branch. Significantly contributed to the strategic direction, functional design and marketing strategy for a new on-line Executive Information System.
IMO Private Hospitals
Operations
Clinical Manager/Chief Speech Pathologist
3/1993 - 2/1995
Senior role responsible for the successful establishment, growth and leadership of a large Speech Pathology service. Developed and implemented a new hospital wide interdisciplinary rehabilitation system resulting in better client outcomes, increased accountabilities and cost reductions of an estimated 50%
Queen Elizabeth Centre
Other
Senior Speech Pathologist
1/1991 - 3/1993
Management and strategic direction of the Speech Pathology Department. Initiated, designed, marketed and implemented Australia’s first ‘Swallowing Disorders Clinic’.