Moved five Card organizations along the Product Maturity spectrum: re-focused Portfolio and organizational structure to business-centered outcomes, customer driven approaches, fast to fail/succeed experiments.
• Shortened learning cycle time by 30 percent.
• Created and led Product Strategy sessions, Psychological Safety workshops, Google Design Sprints,
and Lean Product Discovery Workshops and more for across the Card organization
Coached product managers on operationalizing strategy

Responsible for training and shepherding core and extended team members, scrum masters, and product owners from forming to performing
Solely responsible for launching the first Innovation Lab at Freddie Mac, borrowing heavily from Google’s 10X Design Thinking and Nordstrom’s innovation lab techniques. The resulting product and process was highlighted on Freddie Mac’s front page
Instilled Shift Left mindset by introducing BDD & Test First Development

- Responsible for coaching at the Portfolio Level across 4 portfolios within USCIS
- Coached and trained business leads, stakeholders, IT program manager, and other value team members towards re-aligning work towards value streams that match organizational objectives, are more collaborative, and set realistic delivery expectations

(via Booz Allen Hamilton)
Transitioned a program of 30 from waterfall to Agile utilizing scrum of scrums framework
• Trained and coached product owners, scrum masters, developers, testers, and project managers in Agile methodologies, user story creation, scrum ceremonies, and value-driven management

(via Booz Allen Hamilton)
Served as Product Owner of a social-business software platform responsible for facilitating intelligence sharing between agencies.
Trusted with making key strategic decisions aimed at preventing another 9/11.

• Elicited & managed DOD-level requirements for over 60 Intelligence programs.
o Captured technical requirements from COCOM customers, translated into accurate user needs statements, worked into greater over-arching functional requirements, developed use cases, and managed requirements throughout requirements lifecycle.
• Directed requirements specification and integration testing for a $1.8M contingency operations site, enabling 24/7 mission assurance for the command.