Venture for America (VFA) is a two-year fellowship program for recent college graduates who are aspiring entrepreneurs.

Jed is accountable for leading multiple departments, including Programs (the training VFA Fellows receive, and experience they have during their two-year fellowship), Talent (identifying & recruiting top candidates to participate in the VFA program), and Operations & Finance (finance, HR, and office management).

Outcome Health is a health-tech startup.

• Change Management: integration of people, tech, and processes, following the acquisition of competitor with 100+ employees
• Office Design & Move: design, build-out, and move to new 55,000 sf NYC office
• Culture & Perks: established a world-class culture & perks program
• Onboarding & Training: designed & implemented onboarding experience, onboarding 100+ people in under one year
• Continuous Optimization of Operations

RocketHub is a global crowdfunding platform for arts, business, academic and social projects.

• Thought Leadership: produced white papers, educational content, and articles
• Strategic Planning: created structures for achieving KPI milestones
• Continuous Improvement: UI / UX optimization, customer service
• Business Development: partnership / relationship management
• Financial Management: P&L, budgeting, accounting, chargeback reduction

Cooper & Cooper is a high-end residential real estate brokerage in NYC.

As Operations Manager, I accomplished the following:
• Problem Solving: streamlined client prequalification, lead distribution, increased revenue by 500%
• Team Management: performance review, goal setting, dispute resolution
• Training: overhauled existing system, authored training manuals, led week-long modules program
• Recruiting: redesigned process, increased retention rates and grew the team by 350%