Functional Skills
Market Research
Cost Reduction
Media Strategy
Qualitative Research
Secondary Research
Revenue Growth
Product Marketing
Marketing Mix Planning
Communications
Commercial Due Diligence
Marketing Analytics
Leadership Development
Brand Strategy
Digital Marketing / Advertising
Marketing Strategy
Sector Experience
Consumer Goods
Financial Services
Life Sciences & Pharma
Media & Entertainment
Travel & Hospitality
Big 3 Consulting (MBB)
Fortune 500
Top Consulting Firms
Experience
Azamara Cruises
Marketing
Head of Performance Marketing & Digital Strategy
8/2022 - Present
Leading paid and organic media and driving digital strategy across customer-facing channels Built profitable paid media spend to 7 figures monthly, increasing direct business in traditionally trade-focused industry
• Driving profitable spend and exceeding ROAS targets, even when filtering to first to brand and lapsed only
• Educated executive team on benefits of paid media and built their comfort level with significant media investment
• Integrated learning and testing practices and culture to ensure continuous optimization across channels and creative executions Overhauled organic social media strategy & increased content development efficiency
• Revamped social posting approach to better meet the needs of site visitors, including more in-depth coverage of the cruise experience
• Significantly reduced content budget while maintaining quality by supplementing with content creators & freelancers
• Driving profitable spend and exceeding ROAS targets, even when filtering to first to brand and lapsed only
• Educated executive team on benefits of paid media and built their comfort level with significant media investment
• Integrated learning and testing practices and culture to ensure continuous optimization across channels and creative executions Overhauled organic social media strategy & increased content development efficiency
• Revamped social posting approach to better meet the needs of site visitors, including more in-depth coverage of the cruise experience
• Significantly reduced content budget while maintaining quality by supplementing with content creators & freelancers
Bloomin Brands
Marketing
Senior Director, Digital Activation
1/2021 - 8/2022
Founding leader of digital marketing test and learn program, P&L owner of $300M+ gift card business, special projects for CMO Developed and executed digital marketing test and learn program across four brands
• Optimized process to engage cross-functional and multi-company team using an agile approach
• Led 40+ pilots across brands and channels, driving learning, additional testing ideas, and incremental profitability
• Drove seven figure incremental annual revenue across multiple brands as a direct result of program, as well as marketing savings via efficiencies P&L owner for $300M+ gift card business across five brands
• Drove incremental growth, additional marketing programs, and new channels to continuously expand program
• Led four direct reports to build and optimize SOPs to drive efficient execution and knowledge transfer across team
• Optimized process to engage cross-functional and multi-company team using an agile approach
• Led 40+ pilots across brands and channels, driving learning, additional testing ideas, and incremental profitability
• Drove seven figure incremental annual revenue across multiple brands as a direct result of program, as well as marketing savings via efficiencies P&L owner for $300M+ gift card business across five brands
• Drove incremental growth, additional marketing programs, and new channels to continuously expand program
• Led four direct reports to build and optimize SOPs to drive efficient execution and knowledge transfer across team
Boston Consulting Group
Management Consulting
Project Leader
2/2016 - 11/2020
Led consulting teams to solve a variety of business problems, primarily in the consumer / retail and healthcare spaces Strategy Developed detailed growth strategy and implementation plan for convenience store
• Conducted large scale quantitative survey to develop deep understanding of key customer needs
• Created $2.5B topline growth strategy for C-level team leveraging client capabilities to capture areas of opportunity
• Collaborated with functional VPs to develop cross-functional implementation plan Created assortment strategy
• Leveraged transaction and market data to understand trends and profitability
• Developed assortment strategy to more closely meet customer needs and maximize profitability Developed growth strategy for pharmaceutical distributor
• Built comprehensive list of growth opportunities based on client capabilities and market opportunities; identified $M recommended revenue growth scenarios
• Collaborated with functional leadership to support prioritization a
• Conducted large scale quantitative survey to develop deep understanding of key customer needs
• Created $2.5B topline growth strategy for C-level team leveraging client capabilities to capture areas of opportunity
• Collaborated with functional VPs to develop cross-functional implementation plan Created assortment strategy
• Leveraged transaction and market data to understand trends and profitability
• Developed assortment strategy to more closely meet customer needs and maximize profitability Developed growth strategy for pharmaceutical distributor
• Built comprehensive list of growth opportunities based on client capabilities and market opportunities; identified $M recommended revenue growth scenarios
• Collaborated with functional leadership to support prioritization a
American Express
Marketing
Senior Manager, Strategic Marketing Planning
5/2014 - 2/2016
Led strategic marketing planning and execution for charge product portfolio Developed new strategic marketing process to drive data-backed, cross-functional decision making
• Led development of first annual product marketing strategy to align marketing and product organizations
• Created first end to end customer journey view of marketing touchpoints and monthly KPI dashboard Led marketing strategy and execution for product portfolio refresh
• Increased launch acquisition +68% M/M by leading marketing team through launch of the first consumer product refresh; gained support from 30+ channel managers, functional partners, & leadership
• Drove on time and impactful execution via disciplined management of project plan and key teams
• Managed end to end marketing refresh including new product portfolio positioning, visual identity, benefit and product messaging, optimal message hierarchy, and new marketing assets across all channels Created cross-sell strategy
• Analyzed cross-sell v
• Led development of first annual product marketing strategy to align marketing and product organizations
• Created first end to end customer journey view of marketing touchpoints and monthly KPI dashboard Led marketing strategy and execution for product portfolio refresh
• Increased launch acquisition +68% M/M by leading marketing team through launch of the first consumer product refresh; gained support from 30+ channel managers, functional partners, & leadership
• Drove on time and impactful execution via disciplined management of project plan and key teams
• Managed end to end marketing refresh including new product portfolio positioning, visual identity, benefit and product messaging, optimal message hierarchy, and new marketing assets across all channels Created cross-sell strategy
• Analyzed cross-sell v
ZS Associates
Management Consulting
Consultant
8/2012 - 5/2014
Led international project teams to provide strategic recommendations on a diverse range of business issues Led development and execution of cross-functional launch strategy for $2B animal health company
• Managed the national launch of a novel animal health product ($100M+ sales year 1) under an extremely tight timeline. Developed best practice, cross-functional launch strategy for the C-level team
• Led wargaming and customer journey workshops for C-level executives to inform launch strategy decisions Built a sales force competency model for a global medical product sales group
• Gained alignment of 20+ sales leaders by leading interactive workshops for feedback and buy-in Identified and profiled relevant thought leaders to inform GTM strategy for startup pharmaceutical company
• Developed innovative market research approach to locate highly specialized group of physicians Uncovered opportunities in MD/patient communication for Fortune 200 pharmaceutical company
• Leveraged quant
• Managed the national launch of a novel animal health product ($100M+ sales year 1) under an extremely tight timeline. Developed best practice, cross-functional launch strategy for the C-level team
• Led wargaming and customer journey workshops for C-level executives to inform launch strategy decisions Built a sales force competency model for a global medical product sales group
• Gained alignment of 20+ sales leaders by leading interactive workshops for feedback and buy-in Identified and profiled relevant thought leaders to inform GTM strategy for startup pharmaceutical company
• Developed innovative market research approach to locate highly specialized group of physicians Uncovered opportunities in MD/patient communication for Fortune 200 pharmaceutical company
• Leveraged quant
ZS Associates
Management Consulting
Summer Associate
5/2011 - 8/2011
Developed launch strategy for internal social networking site for global employees of a Fortune 100 global pharmaceutical client
AIG PRIVATE CLIENT GROUP
Finance
Underwriting Specialist
7/2005 - 7/2010
Managed $20M+ high net worth personal lines insurance business; analyzed risks, pricing, and pitched to brokers Underwriting Specialist, San Diego, CA Promoted to 10+ year tenured role in 4 years; generated $3.2M in business (32% above goal; 2009 office high) Identified process issues for specialized insurance product; developed standardized methodology and template