Functional Skills

Change Management / Org Design
Communications
Marketing Operations
Process Design / Re-engineering
Process Improvements
Project Management
Strategy Development
Customer Experience

Software Skills

Go

Sector Experience

Business Services
Consumer Goods
Healthcare
Social & Public Sector

Languages

English

Experience

Independent Consultant Management Consulting
Senior Strategy & Business Transformation Consultant
3/2015 - Present
Josh has extensive experience as a healthcare strategy and business transformation leader building and integrating solutions at the intersection of technology, customer-design, and operations. Josh is a leader with experience in several complex, matrixed organizations; a communicator who builds relationships up, down and across the organization; a partner working with intrapreneurs and entrepreneurs to solve critical healthcare problems related to cost, access, engagement, and experience.

Washington Permanente Medical Group Operations
Chief of Staff, Clinical Operations
5/2017 - 6/2018
As chief of staff, I worked with two Senior Medical Directors and their health plan partners to oversee 900 primary and specialty care providers managing ~400,000 patients.

Premera Blue Cross Corporate Strategy & Development
Health & Business Innovator
5/2014 - 5/2017
As a co-founder of the Healthcare Incubation Lab, I managed a portfolio of experiments to develop insights and offer health and health benefits recommendations related to alternate care models and provider-data integration

Premera Blue Cross Corporate Strategy & Development
Lead Consultant, Healthcare Services Strategy
6/2012 - 5/2014
Developed strategy/business cases – for example, telehealth, physician designation, shared decision-making, health navigator and accountable care. Created presentations for Board, executive committees and external organizations.

Yakima Valley Farm Workers Clinic Corporate Strategy & Development
Project Planning Manager
9/2010 - 6/2012
Led corporate initiatives including patient centered medical home accreditation planning, provider compensation program, managed care work team, and primary care residency program accreditation.

Children's Health Dallas Corporate Strategy & Development
Planning Manager
6/2008 - 9/2010
Managed planning process for strategic and business plan initiatives

Children's Health Dallas Other
Administrative Resident
6/2007 - 12/2007
Rotated through operations of 20+ clinical/non-clinical hospital departments and contributed to several high level strategic priorities of the C-suite executive team.