Functional Skills
Software Skills
Certifications
Sector Experience
Experience
•Consistently met or exceeded planned annual savings through efficiency, automation, and global staffing.
•Improved cycle time by over 25% achieving the best cycle time in the operation's history through root cause analysis, model development, and implementation of daily metrics for a business critical, customer facing process.
•Effectively stood up and managed Appeals and Grievances operations for a new line of business.
•Successful global system implementation of a new workflow management tool for two different operational departments. Project management of full life cycle implementation including building requirements, cost benefit analysis, mitigating previous implementations lesson learnt (training, communication, reporting, documentation, resources), transition plan development, metric and reporting design, and implementation roll-out.
•Completed the UnitedHealth Group Emerging Leader Program – a selective program developing high-potential, high performing lead
•For a distribution company (private equity owned) – Process Improvement: Focused on two sections of their end-to end process, identified operational throughput improvement opportunities of over 50% identified with limited capital expenditure required and DSO improvements of over 50% identified leading to a direct Working Capital impact.
•Developed new annual planning process including budgets, cascaded department planning, and periodic reviews.
•Implemented Lean Awareness hands-on training in two languages with over 500 employees attending on mine site, logistics base and in head office.
•Project manager – planning, coordination, planning and execution of global executive, study and project team visits including allocating limited resources to support business critical needs.
•Selected and attended Rio Tinto's Global Operational Leadership Forum.
operational annual budget responsibility (US$10 million).
Achievements:
• Over US$30 million in cost avoidance initiatives locked in (US$25 million audited) including contractor rationalization.
• Revamped the sites’ lean deployment strategy: Through understanding and ‘road-test’ing the tools via project management and execution of lean tool implementation. Developed and implemented Lean Awareness hands on training with over 600 front line and support staff attending across the three sites.
•Annual Value Delivery (over US$7 million).) – Over 28% above plan at both New Zealand and Australian sites.
•Lean rolled out in New Zealand site's procurement area. Warehouse 5S areas singled out as best in class.
•Passed the first ever SOX audit in Purchasing and Warehousing at Australian site.
• Global SAP implementation consulting services: Project manager of competitive sourcing project (US$50 million, multiyear contract) for a global SAP implementation project with international delivery modes, resulting in the appointment of onshore and offshore vendor panel including an emerging market component.