Functional Skills
Benchmarking
Accounting
Project Management
Budgeting
Procurement
Service Delivery
Marketing Analytics
Agile Software Development
Sales Operations
Strategic Sourcing
Process Improvements
Risk Management
Supplier Relationship Management
Real Estate Investing
Supply Chain Integration
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Healthcare
Life Sciences & Pharma
Technology
Big 4 Accounting
Top Consulting Firms
Experience
Infor
Management Consulting
Service Delivery Director, (Independent Consultant)
3/2014 - 12/2023
Director, Transition Consulting and Contract Management:
• Served as lead business Program Manager for a for a large health insurance client to consolidate global sourcing operations as part of a multi-billion dollar merger. This program aimed to consolidate global sourcing, supply, and category management operations using a newly integrated ERP software.
● • Led a global Merger and Acquisition Program focused on Sales & Financial Reporting (Both the strategy and execution) for a Pharmaceutical /Medical device manufacturing firm. This program was responsible to make sure that the financial planning team and sales representatives have the clear direction, necessary tools, and the motivation to conduct their sales & reporting functions on day one of the merger.
• Designed and implemented procure-to-pay processes and shared service delivery model improvements for a specialty equipment manufacturer to reduce process timing, improve process visibility and ensure timely and accurate vendo
• Served as lead business Program Manager for a for a large health insurance client to consolidate global sourcing operations as part of a multi-billion dollar merger. This program aimed to consolidate global sourcing, supply, and category management operations using a newly integrated ERP software.
● • Led a global Merger and Acquisition Program focused on Sales & Financial Reporting (Both the strategy and execution) for a Pharmaceutical /Medical device manufacturing firm. This program was responsible to make sure that the financial planning team and sales representatives have the clear direction, necessary tools, and the motivation to conduct their sales & reporting functions on day one of the merger.
• Designed and implemented procure-to-pay processes and shared service delivery model improvements for a specialty equipment manufacturer to reduce process timing, improve process visibility and ensure timely and accurate vendo
Deloitte
Management Consulting
Sr. Manager: Shared Services/Outsourcing
8/2011 - 3/2014
• Implemented a large ERP Sales and Operations planning solution for a larger retailer. Led a large team of financial and technical consultants and cross-managed the client sales and marketing team to work across functional units to implement the appropriate financial, technical, and functional service delivery methodologies across the organization.
• Managed the engagement to perform a detailed analysis of the client's service delivery management organization (retained organization competency and skills, processes, enabling technologies, organizational structure) and recommended near and long term approach to fix existing vendor relationship and performance issues. Developed target operating model to improve operational efficiency and look at cost optimization opportunities. Performed change management training and coaching to leadership and key stakeholders
● • Performed operational, financial, and IT assessments to determine relevant sourcing options across multiple locations in U
• Managed the engagement to perform a detailed analysis of the client's service delivery management organization (retained organization competency and skills, processes, enabling technologies, organizational structure) and recommended near and long term approach to fix existing vendor relationship and performance issues. Developed target operating model to improve operational efficiency and look at cost optimization opportunities. Performed change management training and coaching to leadership and key stakeholders
● • Performed operational, financial, and IT assessments to determine relevant sourcing options across multiple locations in U
KPMG Advisory
Operations
Manager: Operations
9/2009 - 8/2011
• Designed and implemented procure-to-pay process improvements for a specialty equipment manufacturer to reduce process timing, improve process visibility and ensure timely and accurate vendor payment improving working capital by over $9MM and invoice processing rates by 50%
• Designed, implemented and managed a continuous improvement program utilizing lean and Six Sigma processes while teaching effective project and process management, resulting in $450K of savings within six months
• Captured and standardized work processes to develop team-focused production cells resulting in $100K of annualized overtime labor savings
• Captured, identified business requirements and applied best practices to optimize budgeting, planning and forecasting processes for multiple business units.
● Supply Chain/Sales & Operations Planning:
• Designed and implemented a Sales & Operations Planning program for a paper and plastic goods company resulting in estimated annual savings of $3-5MM
• Managed a
• Designed, implemented and managed a continuous improvement program utilizing lean and Six Sigma processes while teaching effective project and process management, resulting in $450K of savings within six months
• Captured and standardized work processes to develop team-focused production cells resulting in $100K of annualized overtime labor savings
• Captured, identified business requirements and applied best practices to optimize budgeting, planning and forecasting processes for multiple business units.
● Supply Chain/Sales & Operations Planning:
• Designed and implemented a Sales & Operations Planning program for a paper and plastic goods company resulting in estimated annual savings of $3-5MM
• Managed a
Various Fortune 500 clients
Finance
Governance Program Manager/ IT Finance
1/2004 - 1/2009
• Helped clients manage multiple IT projects simultaneously as part of the Program Management Office (PMO).
• Managed a portfolio of $15 million in terms of resource allocation and project prioritization that helps drive results in accordance to overall corporate strategic initiatives.
• Implemented finance and marketing applications for the wireless market. These applications enabled Motorola to better track customer revenue and retention across different market segments.
• Executed to success several projects that delivered applications in the areas of b2b finance, knowledge management, and customer experience. These projects delivered an average ROI of 40%
● • Educated business owners in developing project plans, scope documents and cost estimates. Designing the system in collaboration with IT management
• Hired and managed up to 10 people on several ongoing projects.
Clients Served: Sears, Kraft Foods, ABN AMRO, Motorola, TTX
• Managed a portfolio of $15 million in terms of resource allocation and project prioritization that helps drive results in accordance to overall corporate strategic initiatives.
• Implemented finance and marketing applications for the wireless market. These applications enabled Motorola to better track customer revenue and retention across different market segments.
• Executed to success several projects that delivered applications in the areas of b2b finance, knowledge management, and customer experience. These projects delivered an average ROI of 40%
● • Educated business owners in developing project plans, scope documents and cost estimates. Designing the system in collaboration with IT management
• Hired and managed up to 10 people on several ongoing projects.
Clients Served: Sears, Kraft Foods, ABN AMRO, Motorola, TTX
Sara Lee Corp.
Product Management / Strategy
On Site Consultant
1/2002 - 2/2004
Project Manager, Global Portal Implementation
● • Managed the rollout and implementation of the Sara Lee Corporate Intranet that served over 30,000 end-users. This portal helped employees from different job functions and diverse locations share content in a seamless manner.
• Led a functional team in charge of facilitating the process of combining content from many divisions into one central location. Led the Change Management team in order to develop a comprehensive program to communicate best practices and procedures to different groups.
● • Managed the rollout and implementation of the Sara Lee Corporate Intranet that served over 30,000 end-users. This portal helped employees from different job functions and diverse locations share content in a seamless manner.
• Led a functional team in charge of facilitating the process of combining content from many divisions into one central location. Led the Change Management team in order to develop a comprehensive program to communicate best practices and procedures to different groups.
Arthur Andersen LLP
Management Consulting
Senior Consultant in the Business Consulting
3/2000 - 1/2002
• Designed a web based document management system for a hospital consortium. This application helped catalog thousands of research documents and helped increase online revenue by 75%
● • Led knowledge transfer sessions with clients. Initiated internal projects to showcase the technological abilities of our group to potential clients.
• Joined Arthur Andersen as an Associate Consultant. Worked with the Business Consulting division for two years in various client-serving roles. Was promoted to Senior Consultant in just one year. Clients Served: Sara Lee Corporation, Underwriter laboratories, University Health System Consortium, State of Wisconsin Public Health Care System
● • Led knowledge transfer sessions with clients. Initiated internal projects to showcase the technological abilities of our group to potential clients.
• Joined Arthur Andersen as an Associate Consultant. Worked with the Business Consulting division for two years in various client-serving roles. Was promoted to Senior Consultant in just one year. Clients Served: Sara Lee Corporation, Underwriter laboratories, University Health System Consortium, State of Wisconsin Public Health Care System
Electronic Arts
Information Technology
Information Analyst, GM Global Account
6/1998 - 3/2000
• Developed ESI 2000, an online service manual package that is used by GM service technicians. This application helped reduce, by 50%, the time required to diagnose an automobile service request.
• Conducted several training classes in order to educate end users on how to use new tools and applications. Participated in onsite support assignments for GM dealers in Metro Detroit.
• Conducted several training classes in order to educate end users on how to use new tools and applications. Participated in onsite support assignments for GM dealers in Metro Detroit.