Functional Skills
Agile Software Development
Artificial Intelligence
Business Analysis
Business Intelligence
Data Analysis
Data Visualization / Reports
Integration Management (IMO)
IT Transformation
Learning & Development
Machine Learning
Process Improvements
Product Innovation
Product Strategy
SQL Analysis
User Experience Design (UX)
Software Skills
SQL
Bluetooth
Jira
Data visualization
GraphQL
Natural Language Processing
Confluence
REST APIs
Sector Experience
Consumer Goods
Healthcare
Life Sciences & Pharma
Technology
Travel & Hospitality
Languages
English
Notable Clients
Cigna
Wells Fargo
Fortune 500
Experience
SPINS
Product Management / Strategy
Senior Product Manager
11/2022 - 2/2024
• Defined Digital Product Strategy for SPINS Data Network – Office, an enterprise-wide data platform providing user authentication and data authorization services.
• Collaborated with stakeholders, to define and prioritize backlog of features and stories.
• Worked with UI/UX designers to implement new user experience standards including, UI design components engineered to follow web content accessibility guidelines (WCAG).
• Fluent in JIRA, Aha! Roadmaps, Lucid, Miro and Confluence for development of User Stories, Product Roadmaps, User Story Maps and other project design documentation.
• Led all Product Development Agile Scrum activities, ensured features met documented acceptance criteria, and validated all cross-application integration tests were complete.
• Developed and delivered training classes for Product Managers on Agile fundamentals, and data validation techniques using SQL and API (REST and GraphQL) technologies.
• Collaborated with stakeholders, to define and prioritize backlog of features and stories.
• Worked with UI/UX designers to implement new user experience standards including, UI design components engineered to follow web content accessibility guidelines (WCAG).
• Fluent in JIRA, Aha! Roadmaps, Lucid, Miro and Confluence for development of User Stories, Product Roadmaps, User Story Maps and other project design documentation.
• Led all Product Development Agile Scrum activities, ensured features met documented acceptance criteria, and validated all cross-application integration tests were complete.
• Developed and delivered training classes for Product Managers on Agile fundamentals, and data validation techniques using SQL and API (REST and GraphQL) technologies.
PlanSource
Product Management / Strategy
Product Manager
4/2021 - 11/2022
• Developed mobile IOS / Android app prototype for employee benefit management.
• Analyzed Project Requests, defined customer's desirability for the initiative, the viability of the organization to deliver a solution, and calculated feasibility achieving a viable ROI.
• Created Product Roadmap for InsightsIQ, a data visualization solution utilizing Looker BI.
• Conducted customer discovery interviews to understand the pain points of employers, regarding Benefit Business Intelligence (BI) solutions.
• Documented user stories for multiple dashboards complete with data requirements, visualization mockups, and dashboard acceptance test criteria.
• Scrum team leader involved in and educating team in all scrum activities including sprint planning, stand up, sprint review and sprint retrospective.
• Analyzed Project Requests, defined customer's desirability for the initiative, the viability of the organization to deliver a solution, and calculated feasibility achieving a viable ROI.
• Created Product Roadmap for InsightsIQ, a data visualization solution utilizing Looker BI.
• Conducted customer discovery interviews to understand the pain points of employers, regarding Benefit Business Intelligence (BI) solutions.
• Documented user stories for multiple dashboards complete with data requirements, visualization mockups, and dashboard acceptance test criteria.
• Scrum team leader involved in and educating team in all scrum activities including sprint planning, stand up, sprint review and sprint retrospective.
Vohesu / AireHealth
Product Management / Strategy
Head of Product
12/2017 - 9/2020
• Designed and developed a Natural Language Processing (NLP) healthcare application to help individuals with chronic diseases get answers about their diagnosis and medication.
• Spoke on use of Conversational AI and NLP solutions in the healthcare industry at the Voice Summit, Project Voice, and the Voice of Healthcare Summit conferences.
• Led co-creation workshops with internal stakeholders and external users to understand the challenges of being the parent of a child living with chronic asthma.
• Developed Statement of Work, selected vendor, and directed the team through the design, development, and delivery of a Bluetooth enabled asthma mobile application.
• Integrated AI algorithm into mobile app to provide information on 35 different biomarkers
• Deeply involved in seed activities that led to $4
● in investment.
• Spoke on use of Conversational AI and NLP solutions in the healthcare industry at the Voice Summit, Project Voice, and the Voice of Healthcare Summit conferences.
• Led co-creation workshops with internal stakeholders and external users to understand the challenges of being the parent of a child living with chronic asthma.
• Developed Statement of Work, selected vendor, and directed the team through the design, development, and delivery of a Bluetooth enabled asthma mobile application.
• Integrated AI algorithm into mobile app to provide information on 35 different biomarkers
• Deeply involved in seed activities that led to $4
● in investment.
Therigy
Product Management / Strategy
Product Manager
9/2015 - 12/2017
• Developed product roadmap based on voice of customer input and industry analysis.
• Spearheaded organization wide Agile SDLC and Go to Market process improvement initiatives, to plan, support, and assist in the delivery of new chronic disease care plans.
• Worked with clinical teams to define, organize, and deliver content for specialty medication care plans that resulted in enhanced productivity of care management.
• Developed UI/UX mockups of TherigySTM™ platform to enhance user workflows.
• Managed Agile - Scrum development team for TherigyInsights BI and Analytics platform.
• Acted as the organization's #1 Agile and Lean methodology advocate.
• Spearheaded organization wide Agile SDLC and Go to Market process improvement initiatives, to plan, support, and assist in the delivery of new chronic disease care plans.
• Worked with clinical teams to define, organize, and deliver content for specialty medication care plans that resulted in enhanced productivity of care management.
• Developed UI/UX mockups of TherigySTM™ platform to enhance user workflows.
• Managed Agile - Scrum development team for TherigyInsights BI and Analytics platform.
• Acted as the organization's #1 Agile and Lean methodology advocate.
Disney
Product Management / Strategy
Contractor Product Manager
3/2015 - 9/2015
• Managed the story development of the Disney Cruise Lines Checkout and payment processing page consisting of VISA/MasterCard/AMEX and Disney payment solutions.
• Product Owner in distributed scrum team with Product on East Coast, offsite development in South America, UI/UX designers and CMS managers on the West Coast.
• Developed and delivered RFP for Disney's Preferred Travel Agent portal, conducted vendor reviews, gathered feedback and presented vendor choice to management.
• Product Owner in distributed scrum team with Product on East Coast, offsite development in South America, UI/UX designers and CMS managers on the West Coast.
• Developed and delivered RFP for Disney's Preferred Travel Agent portal, conducted vendor reviews, gathered feedback and presented vendor choice to management.
Travelport –Product
Product Management / Strategy
Manager
10/2011 - 3/2015
• Led a cross-functional team of technologists, and usability experts in the design, development, and delivery of Universal Profile (UP) API features and functions.
• Member of organizational team defining Travelport's Data Warehouse standards.
• Responsible for implementing Agile methodologies within the UP team to improve throughput of work and improve quality of products in the product development cycle.
• Managed the backlog of requirements, clarified scope of each story, and ensured prioritization of development stayed focused on delivering highest value features.
• Created product idea story boards, conducted value proposition analysis, documented the business model, and ensured products provided value to our customer personas.
• Demonstrated product features to customers, solicited input and incorporated feedback into roadmap and future development sprints.
• Member of organizational team defining Travelport's Data Warehouse standards.
• Responsible for implementing Agile methodologies within the UP team to improve throughput of work and improve quality of products in the product development cycle.
• Managed the backlog of requirements, clarified scope of each story, and ensured prioritization of development stayed focused on delivering highest value features.
• Created product idea story boards, conducted value proposition analysis, documented the business model, and ensured products provided value to our customer personas.
• Demonstrated product features to customers, solicited input and incorporated feedback into roadmap and future development sprints.