• Supporting companies as a trusted coach and fractional Head of Operations. Focusing on business operations and effectiveness, end-to-end employee experience, HRIS, benefits, mental health, building scalable processes, IT & security, systems & tools for effective management and growth.
• Working with clients such as NYT, Autodesk, Twilio, Sony, McKinney, WSJ, Patagonia, Siberia, Character, Lyric, United Sound, Stance, MAL For Good, Genentech, Deutsch LA, and more.

• Delivered strategic roadmaps for healthy growth and scalability, creating transparency in understanding what needed to be done, by whom, and how it would impact all departments.
• Implemented and rolled out a new payroll and healthcare (as PEO) provider to expand benefits offerings and streamline financial processes for payments, legal compliance, and employee experience.
• Conducted an in-depth services and tool review, saving over $90K/annually while documenting guidelines and policies for tools and operating ethos.
• Implemented new HRIS, ATS (strategically and technically), and company-wide security protocols.
• Designed and implemented new onboarding and offboarding flows for employees and contractors to enhance the experience based on extensive interviews and research.
• Supported an inclusive and welcoming environment to integrate seamlessly with other departments.

• Developed business forecasting models and operational budgets for each department.
• Created frameworks and documented processes by simplification. Made it easier to understand payroll and benefits selection, "open your laptop, and it all just works" IT approach whether you're an employee or contractor, strong trust building across the company to get honest feedback on how always to improve.
• Continuous development of HRIS, learning, and IT Security services to support scalability and international expansion.
• Coaching leadership and employees focusing on self-development, mental health, and leadership.

• Coached employees at all levels of their careers to the clarity and confidence they needed to thrive and grow in their roles.

• Led high-level accounts and grew into long-term engagements (1Y+), including Nike, Lionsgate, Sonos, and more.
• Served as Chief of Staff to President, focusing on business strategy and operational growth.
• Led HR and cross-departmental hiring, from executive to associate level, growth, and mentoring programs.
• Managed creative operations and services, including scoping, SOW to delivery, briefs, budgets, timelines, and resources.
• Implemented Okta, BambooHR, Jira, Asana, and Figma systems to improve scalability and compliance.

• Led multiple global executive partnerships on change management and transformation programs.
• Owned clients ($2M+ annual): Unilever, Google, Nestle, P&G, Target, TBWA, Siegel+Gale, and more.
• Built and ran an innovation incubator for Unilever, leading to new services with a $10M+ launch budget.
• Facilitating Master Classes across clients and custom-designed workshops.

• Managed cross-functional pitch teams and won multiple new businesses, incl. Bacardi, Sauza & Hornitos.
• Delivered creative briefs and managed initial engagement projects with client teams.
• Created an internal education program as a platform for TBG to build thought leadership in the industry.
• Driving people-related initiatives internally to promote cultural diversity, learning, and sharing.

• Won multiple new clients with our Head of Partnership: Google, Unilever, Saatchi, DDB, and more.
• Developed business- and digital transformation programs for global brands and creative agencies together with the Head of Learning Design.
• Facilitated Master Classes (Digital Acceleration & Strategy) with global brands and creative agencies.
• Led recruitment of international speakers and workshop facilitators to match program topics.