Functional Skills
Business Operations
Digital Transformation
Robotic Process Automation
Good Manufacturing Practice (GMP)
Leadership Development
Digital Marketing / Advertising
Sales and Operations Planning (S&OP)
Communications
Finance Transformation
Operations Management
Marketing Analytics
Service Management
Value Propositions Development
Business Analysis
Change Management / Org Design
Software Skills
Salesforce
Certifications
Six Sigma Green Belt
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Manufacturing
Technology
Languages
English
Case Study
Case Studies

Wellmark-BCBS - enterprise-wide digital transformation program
Healthcare
Business Unit Strategy
Strategic Planning


HCSC - Contact Center operations optimization
Healthcare
Strategic Planning
Business Analysis
Notable Clients
3M
Blue Cross NC
Google
hcsc
Wellmark
Fortune 500
Top Consulting Firms
Experience
Self Employed
Management Consulting
Independent Management Consultant
5/2023 - 9/2024
• Approached programs using Discovery, Vision alignment, Data driven analysis, Business case, Execution strategy, Transformation COE, and Change Management
• Conducted in-depth analysis of the current state and models of the organization
• Interviewed SMEs, shareholders, and managers, examined existing processes, policies, analyzed technologies, apps, and platforms and reviewed operational expenditure
• Identified the gaps and opportunities for improvement for the business operations
• Collaborated with managers and shareholders to develop improvement strategies
• Conducted in-depth analysis of the current state and models of the organization
• Interviewed SMEs, shareholders, and managers, examined existing processes, policies, analyzed technologies, apps, and platforms and reviewed operational expenditure
• Identified the gaps and opportunities for improvement for the business operations
• Collaborated with managers and shareholders to develop improvement strategies
Cognizant
Management Consulting
Associate Director, Management Consulting
1/2022 - 4/2023
• Strategy to Execution: Spearheaded complex engagements from strategy to execution, discovered value across enterprise and ensured alignment with business goals
• Strategic Vision Alignment: Collaborated with business leaders to define, strategize, sequence strategic initiatives and shape organizations multi-year roadmap
• Strategic Solutions: Developed outcome focused solutions and target solution approach from current state to interim to future state operations within transformative project phases
• Advisor: Guided business leaders to define, strategize, sequence strategic initiatives and shape organizations multi-year roadmap
• Engagement Management: Led engagement planning, scoping, budgets, resourcing, reviewed deliverables & financial savings, and created final report out for clients
• Thought Leadership: Provided thought leadership and collaborated with cross functional teams to drive, design and implement new technologies and solutions
• Cost Benefit Analysis:
• Strategic Vision Alignment: Collaborated with business leaders to define, strategize, sequence strategic initiatives and shape organizations multi-year roadmap
• Strategic Solutions: Developed outcome focused solutions and target solution approach from current state to interim to future state operations within transformative project phases
• Advisor: Guided business leaders to define, strategize, sequence strategic initiatives and shape organizations multi-year roadmap
• Engagement Management: Led engagement planning, scoping, budgets, resourcing, reviewed deliverables & financial savings, and created final report out for clients
• Thought Leadership: Provided thought leadership and collaborated with cross functional teams to drive, design and implement new technologies and solutions
• Cost Benefit Analysis:
Cognizant
Management Consulting
Senior Manager, Management Consulting
10/2017 - 12/2021
• Led large transformation consulting programs with an outcome focused approach
• Conducted in-depth discovery by analyzing people, process and tech for inefficiencies
• Conducted in-depth discovery by analyzing people, process and tech for inefficiencies
Cognizant
Management Consulting
Manager, Management Consulting
1/2012 - 9/2017
• Conducted assessment to identify gaps, opportunities, and key focus areas
• Eliminated redundant processes, reduced errors, and identified digitization opportunities
• Eliminated redundant processes, reduced errors, and identified digitization opportunities
Multiple Manufacturing Sector
Marketing
Manager, Sales and Marketing
9/2005 - 7/2010
• Spearheaded galvanized steel products and achieved 55% market share
• Developed customer portfolio with $6 M annual sales for B2C and B2B segments
• Developed customer portfolio with $6 M annual sales for B2C and B2B segments