Functional Skills

CRM Selection / Implementation
Process Design / Re-engineering
IT Transformation
Program Management
SQL Analysis

Software Skills

SQL
Salesforce
Salesforce Sales Cloud
Salesforce Integration
Salesforce Service Cloud

Certifications

CSMCertified Scrum Master
ITILIT Infrastructure Library Certified
Salesforce Administrator

Sector Experience

Technology

Experience

Tsukuru Tech Management Consulting
Independent Consultant
1/2020 - Present
Management Consultant focusing in the following areas –
• Providing scalable and innovative solutions to organizations for Mergers & Acquisitions system integrations, Go-to-Market Business Systems Integrations
• Helping organizations with their digital transformation journey
• Helping organizations to understand their as-is systems landscape, assist with Fit Gap analysis
• Define future state capabilities, processes, and roadmap to enable business systems integration
CRM, CPQ, CLM, ERP, R2R
Hitachi Vantara Information Technology
Sr. Manager/Enterprise Business Solution Architect for Digital Transformation
5/2017 - 11/2020
•Lead M&A, Enterprise Architecture, and Digital Strategic program to enable sales growth, productivity and customer/partner satisfaction improvements
• Lead a team of 4 Business Process Architects (direct reporting), Agile Transformation, and Change Mgmt teams to drive transformation.
•Enabled the lead-to-cash architecture, policies and technical roadmap to enable new offerings including Flexible Consumption Model (FCM) - XaaS offerings on commerce platform
• Enabled Salesforce CoE