Functional Skills
Business Development
Vendor Management
Agile Software Development
Communications
Software Development
Procurement
Quality Assurance
Service Delivery
Supply Chain Management
Customer Service
Process Improvements
Strategic Planning
Organizational Effectiveness
Business Process Outsourcing
Business Analytics
Software Skills
Salesforce
Peoplesoft
Figma
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Jira
Sector Experience
Business Services
Financial Services
Healthcare
Life Sciences & Pharma
Technology
Notable Clients
Accenture
Deloitte
eBay
KPMG
MBO Partners
Experience
MBO PARTNERS
Product Management / Strategy
Consultant/Solutions Engineer
2/2021 - Present
MBO Partners' mission is to make it easier for enterprise organizations and top independent professionals to work together. For more than 20 years, they've been leading the charge to keep the independent economy moving forward, building a unique, dual-sided ecosystem comprising many of the world's most prominent companies and in-demand professionals.
• Solutions design engineer responsible for the design, development, and rollout of new direct sourcing models to meet shifting market demands and client specific requirements, reporting directly to the Chief Enterprise Solutions Officer.
• Instrumental in supporting M&A activity, scheduling and hosting system demonstrations with internal and external executives and key stakeholders.
• Solutions design engineer responsible for the design, development, and rollout of new direct sourcing models to meet shifting market demands and client specific requirements, reporting directly to the Chief Enterprise Solutions Officer.
• Instrumental in supporting M&A activity, scheduling and hosting system demonstrations with internal and external executives and key stakeholders.
Kelly Outsourcing and Consulting Group (OCG)
Operations
I ndependent Contractor Solutions Practice Lead
9/2013 - 6/2018
KellyOCG is a global leader in innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Human Resources Consulting, Career Transition and Organizational Effectiveness Consulting, Executive Search and Contingent Workforce Outsourcing (CWO), which includes Statement of Work (SOW) and Independent Contractor Solutions. Responsible for the service delivery of KellyOCG's Independent Contractor Solutions.
• Instrumental in the unprecedented growth of Kelly's ICS product offering and client base.
RACHELLE GI ANELLI
10397 Silver Chase Drive ♦ Morada, Ca 95212 Tel: 209.298.3165 ♦ rachellegianelli@yahoo.com
● • Key contributor to building out KellyOCG's strategic vision and roadmap as it relates to IC compliance and overall workforce management.
• Instrumental in the unprecedented growth of Kelly's ICS product offering and client base.
RACHELLE GI ANELLI
10397 Silver Chase Drive ♦ Morada, Ca 95212 Tel: 209.298.3165 ♦ rachellegianelli@yahoo.com
● • Key contributor to building out KellyOCG's strategic vision and roadmap as it relates to IC compliance and overall workforce management.
Kelly Outsourcing and Consulting Group (OCG)
Operations
West Coast Practice Lead - Global Operations Director
4/2012 - 9/2013
Responsible for the service delivery of four of Kelly's leading accounts spanning across the globe and for growing a total portfolio worth just under $500m in annual spend under management.
• Instrumental in the successful global deployment of $150m+ in RFx/Statement of Work business and formulating the supporting program maturity model (PMM) to stimulate the successful growth and delivery of the product offering.
• Implemented continuous strategic operational improvements while consistently exceeding customer SLA and KPI targets.
• Increased ROS on marquee client accounts quarter over quarter resulting in the most profitable client accounts within the company for 2012.
• Instrumental in the successful global deployment of $150m+ in RFx/Statement of Work business and formulating the supporting program maturity model (PMM) to stimulate the successful growth and delivery of the product offering.
• Implemented continuous strategic operational improvements while consistently exceeding customer SLA and KPI targets.
• Increased ROS on marquee client accounts quarter over quarter resulting in the most profitable client accounts within the company for 2012.
Provade Inc.
Corporate Strategy & Development
Vice President of Product and Quality
12/2008 - 7/2011
Provade is a Software-as-a-Service company, used in over 40 countries, 10 languages, 23 currencies with nearly 300,000 active users processing an excess of $2B corporate spend for Fortune 200 companies, globally. A highly integrated Vendor Management Software (VMS) that connects into a customer's P2P and HRMS systems to ensure a closed loop process for the procurement of high dollar services such as contingent labor and SOW/Professional Services based spend. Successfully managed an on and offshore team of over 20. Responsible for the strategic direction of the product (idea to production), including business analytics, development, quality assurance, training strategy both internal and external, and ongoing customer support and account management (Client Services).
• Instrumental in the 200% growth in SaaS revenue and increasing customer base to over 50 corporate customers.
• Restructured support organization resulting in improved customer service and satisfaction results across chan
• Instrumental in the 200% growth in SaaS revenue and increasing customer base to over 50 corporate customers.
• Restructured support organization resulting in improved customer service and satisfaction results across chan
Adecco
Operations
Vice President of Solution Operations
7/2003 - 10/2008
Adecco Solutions provides consultative managed services to Fortune 200 companies. Portfolio of managed services exceeding $1B annually with the largest contract managed being $200M. Main liaison to Adecco's VMS partners; responsible for day to day operations, solutions design, product requests, product delivery and customer support (Client Services).
• Structured a consultative Design team responsible for strategic development, execution,
RACHELLE GI ANELLI
10397 Silver Chase Drive ♦ Morada, Ca 95212 Tel: 209.298.3165 ♦ rachellegianelli@yahoo.com
● and comprehensive solution design from a program, process, and technology perspective.
• Instrumental in the development of the overall VMS strategy for Adecco worldwide.
• Defined and led the VMS partner evaluation and selection initiative, developing a blueprint for ongoing SOP's and responsible for ongoing partner relations.
• Structured a consultative Design team responsible for strategic development, execution,
RACHELLE GI ANELLI
10397 Silver Chase Drive ♦ Morada, Ca 95212 Tel: 209.298.3165 ♦ rachellegianelli@yahoo.com
● and comprehensive solution design from a program, process, and technology perspective.
• Instrumental in the development of the overall VMS strategy for Adecco worldwide.
• Defined and led the VMS partner evaluation and selection initiative, developing a blueprint for ongoing SOP's and responsible for ongoing partner relations.
The WorkCard Company
Product Management / Strategy
Vice President of Product Strategy
7/2001 - 7/2003
Wholly owned subsidiary of Adecco SA, providing internet-based business automation software in an ASP model to the staffing industry. Led the deployment and ongoing support of over $1B in customer spend spanning across the globe.
• Defined and implemented the roadmap for WorkCard VMS, an early VMS provider, from a service delivery and market perspective.
• Spearheaded the first successful client implementation and defined the ongoing deployment methodology.
• Responsible for the globalization of the WorkCard technology. Collaborated extensively with our EMEA colleagues and clients to ensure the technology met all legal, operational, language, pricing and currency requirements.
• Defined and implemented the roadmap for WorkCard VMS, an early VMS provider, from a service delivery and market perspective.
• Spearheaded the first successful client implementation and defined the ongoing deployment methodology.
• Responsible for the globalization of the WorkCard technology. Collaborated extensively with our EMEA colleagues and clients to ensure the technology met all legal, operational, language, pricing and currency requirements.
Accenture (Andersen Consulting)
Customer Service
Manager - Product Retail
7/1997 - 7/2001
Accomplished manager partnering with various Fortune 500 customers and successfully delivering full life-cycle solutions resulting in streamlined processes, enhanced performance, productivity and financial gains.
• Surpassed peers by being recognized for keen problem solving and solutioning skills while successfully growing relationships and business with her clients. Promptly awarded for achievements with an unprecedented early promotion to manager.
• Lead SME in the Merger and Acquisition (M&A) space assisting clients reconcile differences in their respective business and operational models as well as font and back office systems.
• Surpassed peers by being recognized for keen problem solving and solutioning skills while successfully growing relationships and business with her clients. Promptly awarded for achievements with an unprecedented early promotion to manager.
• Lead SME in the Merger and Acquisition (M&A) space assisting clients reconcile differences in their respective business and operational models as well as font and back office systems.