Functional Skills
Project Management
Change Management / Org Design
CRM Selection / Implementation
Program Management
Cloud Architecture
Software Skills
Jira
BitBucket
Sector Experience
Healthcare
Media & Entertainment
Technology
Telecom
Travel & Hospitality
Experience
Frontier Communications
Information Technology
IT Systems Engineer Sr
5/2020 - Present
Atlassian System Administrator responsible for installation, maintenance, upgrades for all Atlassian Products to include: Jira, Jira Service Management, Confluence, OpsGenie and BitBucket. .
* Migrated Single Server Jira Software to full Datacenter of 10 nodes and over 3500 users.
* Install and train users and administrators on Jira Service Management
* Jira Insight for ITSM implementation
* Release Management
* Intake Requests and Triage
* Custom Scripting with Scriptrunner
* Jira Automations
* Migrated Single Server Jira Software to full Datacenter of 10 nodes and over 3500 users.
* Install and train users and administrators on Jira Service Management
* Jira Insight for ITSM implementation
* Release Management
* Intake Requests and Triage
* Custom Scripting with Scriptrunner
* Jira Automations