Functional Skills
Go-to-market Strategy
Strategic Planning
Product Data Management
Sales and Operations Planning (S&OP)
Business Analysis
Product Strategy
Software Skills
Jira
Confluence
SQL
Tableau
Microsoft Office
Sector Experience
Business Services
Retail
Technology
Fortune 500
Experience
Mastercard
Product Management / Strategy
Vice President, Product Management
8/2022 - 7/2024
• Owning the P&L of $17M portfolio of B2B SaaS products, with 17% growth in 2023 and tracking for 50% growth in 2024; Responsible for resource planning, market and user research, roadmap planning and execution, and go-to-market strategy
• Spearheading strategic initiative to expand platform capabilities through AI partnership; 3 proofs of concept in progress
• Ideating and developing a new verticalized, tiered offering targeting midsize businesses with $500M total addressable market; Developing pilots for launch and targeting $1M revenue in first year
• Identified and executing on $1.2M annual cost savings opportunity by partnering with new vendor
• Leading team of 4 product managers and 5 contractors across North America, Europe and Asia
• Interim lead for localization initiative to support local data requirements and expand to new markets, including China and UAE; Owned roadmap and created framework for evaluating markets, resulting in $2M in cost savings in 2023
• Spearheading strategic initiative to expand platform capabilities through AI partnership; 3 proofs of concept in progress
• Ideating and developing a new verticalized, tiered offering targeting midsize businesses with $500M total addressable market; Developing pilots for launch and targeting $1M revenue in first year
• Identified and executing on $1.2M annual cost savings opportunity by partnering with new vendor
• Leading team of 4 product managers and 5 contractors across North America, Europe and Asia
• Interim lead for localization initiative to support local data requirements and expand to new markets, including China and UAE; Owned roadmap and created framework for evaluating markets, resulting in $2M in cost savings in 2023
Seated
Start-Up
Vice President and Head of Product
5/2021 - 5/2022
• Established founding Product department: Hired and onboarded product managers and analysts; Implemented new team structure, aligning team with key user experiences and metrics; Formalized sprint rituals; Reformed roadmapping process
• Oversaw roadmap focused on growth and scalability: Increased account create completion by 16% through multivariate testing; Revamped search and discovery to increase bookings initiated by 22%; Managed API integration and operational process to improve inventory accuracy, increasing bookings confirmed by 17%; Reduced fraud by half
• Led effort to eliminate need for diners to upload receipts by enabling credit card linking as spend verification
• Oversaw roadmap focused on growth and scalability: Increased account create completion by 16% through multivariate testing; Revamped search and discovery to increase bookings initiated by 22%; Managed API integration and operational process to improve inventory accuracy, increasing bookings confirmed by 17%; Reduced fraud by half
• Led effort to eliminate need for diners to upload receipts by enabling credit card linking as spend verification
EVERFI
Product Management / Strategy
Senior Director, Product Strategy
7/2019 - 9/2020
• Responsible for the unified roadmap for the K-12, higher education, and workplace platforms, delivering content to 8 million users annually; Established and onboarded EVERFI's first platform product management team
• Introduced capacity planning and prioritization frameworks to add rigor and visibility to strategic planning and roadmap
• Conducted Jobs to Be Done research in partnership with The Re-Wired Group to understand why customers hire EVERFI
• Introduced capacity planning and prioritization frameworks to add rigor and visibility to strategic planning and roadmap
• Conducted Jobs to Be Done research in partnership with The Re-Wired Group to understand why customers hire EVERFI
1stDibs
Start-Up
Senior Product Manager
1/2016 - 7/2019
• Led strategic initiative to expand to new markets; Launched localized Germany and United Kingdom sites in 2018
• Managed Seller Experience product team, helping sellers optimize inventory to get more leads and building tools to close sales; Seller-initiated private offer tool grew to 15% of order volume; Piloted seller loyalty program
• Managed Seller Experience product team, helping sellers optimize inventory to get more leads and building tools to close sales; Seller-initiated private offer tool grew to 15% of order volume; Piloted seller loyalty program
1stDibs
Start-Up
Product Manager
10/2014 - 1/2016
• Transitioned from listings-based to commission-based revenue model
• Launched messaging platform enabling buyers and sellers to communicate and negotiate before checkout; Identified and removed purchase friction, increasing rate of messages that convert to orders from 3% to 11%
• Created policies and moderation features to ensure a safe messaging experience
• Launched messaging platform enabling buyers and sellers to communicate and negotiate before checkout; Identified and removed purchase friction, increasing rate of messages that convert to orders from 3% to 11%
• Created policies and moderation features to ensure a safe messaging experience
Symantec
Product Management / Strategy
Product Manager
8/2013 - 10/2014
• Managed roadmaps portfolio of Norton consumer products; Evolved Norton Family to trialware acquisition strategy
OMD
Media & Communications
US Manager, Business Development
3/2009 - 6/2011
* Pitched new business including Google and Levi's
* Program manager for Showtime Networks media campaigns
* Program manager for Showtime Networks media campaigns
Ogilvy
Media & Communications
Assistant Account Executive
8/2007 - 1/2009
* Provided client service for DHL, British Airways, Kaplan University and other Ogilvy accounts