Languages
Experience
Past clients have included Doctors Express (Healthcare - Sales & Marketing engagement), Resource Financials (Financial Advisors - CRM), SAP (M&A), Samsung (Project Management and PLC development) and Rubicon Global Group (Advisory and Investment Banking).
Created comprehensive service manual for customer service team, architected customer call flow (RingCentral, 8x8, Hunt-group etc.) and customer service workflows with metrics in Atlassian-JIRA, drove integrations of Marketo (Marketing Automation tool), AX (Finance) with SFDC etc.
XEROX - Led strategic and tactical marketing activities for a ~$200M product portfolio in the North America market.
Drove a wide range of marketing and sales enablement activities across both firms inclusive of pricing/promotions, supply-chain-management, digital/social-media
WW Marketing - Responsible for Global Channel Marketing, Product Launches, and Market Ecosystem Development for enterprise products (servers, CPU’s, systems, components, solutions etc.) in a $1B market.
Project Management and Product Development – Directed a global team of engineers, product managers and technicians to develop cutting edge enterprise