Functional Skills
Software Skills
Sector Experience
Experience
• Conducted regular Scrum master training sessions, with 30% of participants taking on leadership roles within their teams.
• Conducted Enterprise leadership training with seven core competencies for Business Agility.
• Encouraged LACE in enterprise for whole organizations transparency and coaching, problem solving and enterprise guidelines for SAFe implementation.
• Introduced Agile metrics to improve visibility, transparency, and adaptability, leading to a 25% increase in client satisfaction.
• Enforced Agile Scrum principles which increased cross-functional collaboration and improved team efficiency by 30%.
• Boosted quality delivery of value by reducing number of bugs and defects by early stakeholder's engagements and peer reviews.
• PSIM Program with 9 teams involved sizing from 8-11 res
• Pioneered improvement initiatives within project teams, increasing productivity by 30% and reducing cycle time from 10 to 7 days.
• Boosted team's adherence to Agile principles through continuous learning and coaching, increasing delivery predictability by 35%.
• Conceptualized and implemented Agile training programs, escalating team's Agile maturity from basic to advanced level within 8 months.
• Improved over time Flow metrics like Flow Velocity, Flow Predictability, Flow Load, Flow Time and thus improving ART Performance metrics.
• Helped multiple teams to transition from waterfall to Agile practices by coaching and examples.
• Coordination with RTE for value deliveries on time with Cadence and Synchronization.
• Improved over the time Flow metrics like Flow Velocity, Flow Predictabilit
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● Tools and Technology used: Java, HTML, CSS, Jira Align, Jira, Confluence, Jenkins, iTrack. Roles and Responsibility:
• Managed multiple teams (Agent Care and Customer Care) with trouble shooting and Broadcasting. Scrum team and kanban team for Scaled Agile Framework.
• Improved over the time Flow metrics like Flow Velocity, Flow Predictability, Flow Load, Flow Time thus overall flow of value-by-value stream.
• Managed teams for this Program, Average 8-10 Resource per team.
• Improved feature delivery predictability by 25%.
• Facilitate Sprint planning, Daily scrums, Retrospective, Grooming, Stakeholder meetings and software Demonstration.
• Work closely with Product owner for backlog management and continuous delivery of features.
• Managed project scope to ensure delivery was compliant with scope commitment.
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
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• Worked as Agile PM/ Sr.Scrum master/Project manager for both CUSTOMER DUE DILIGENCE and SALES PRACTICE Upgrade projects.
• Upgradation of IT Infrastructure for AIS and RCM based on Linux Red hat servers.
• Have worked with NICE ACTIMIZE platform and Applications such as AIS 4.24, RCM 5.13, UDM and CDD.
• Good understanding of Risk scoring, SAM, STR and Actimize AML solutions.
• Good understanding on Detection and Alert generation for PRE, DOC, INR, HRC etc.
• Filter logic application for eligibility criteria for Brokerage Account, Trust Account, Bank accounts and HYIC accounts, as well as international customers, NAICS code and Account opening channel, Geographical Pref Analysis as well as Surveillance and Monitoring.
• Worked with Cu
• Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, Sprint demos, Story Grooming, and other Scrum-related meetings.
• Create models, use cases, process flows, specifications, diagrams, and charts to provide direction to developers, designers, and vendors.
• Evaluation of Organizations technology and time to time Recommends improvements, such as software and hardware upgrades.
• Control operation budget and expenditures. Have experience in MS Excel creating and working with pivot tables and standard formulas.
• Also used Smartsheet for online work execution platform. Empowered organizations to track, manage, and report on information by improving collaboration, ensuring secure data, and increasing visibility. Also used Smartshee