- Developed leadership training for 100+ country leaders of a global pharma company.
- Launched a DTC e-commerce business in the home gardening market.
- Coached tech consultancy founder to improve operational effectiveness and enhance ROI.
- Interim Head of Consulting & Operations for a boutique NYC financial services consulting firm.
o Developed OKRs for global bank IT function to reduce product launch time by 50%.
o Redesigned project delivery, pricing, and staffing models to improve engagement quality.
- Strategy Consulting Principal (contract) for DC-based government consultancy.
o Rebuilt federal agency HR/ER learning journey to improve processes and staff retention.
o Designed customer journey for COVID-19 aid agency to accelerate access to support.

•Created and launched BFranklinhome.com – a novel solution for the home LED lighting market.
•Conducted user research for lean new product development (NPD), UI/UX, and brand identity.
•Led marketing (SEO, social, PR), operations, procurement, and technology build (Shopify).

•Launched transformational brand health measurement real-time digital dashboard for IBM's 40 major geographies, business lines, and services to drive marketplace strategic planning.
•Directed IT development team (Agile/Scrum) to create dashboard and data repositories.

•Developed strategy to drive thought leadership, build community, and grow membership.
•Reorganized infrastructure operations to better serve consulting firm leadership.

•Built operating model for an integrated global consulting practice, ranked 1st within 3 years.
•Created cross-functional practice support and Client Services capabilities for Marketing, Thought Leadership, Knowledge Management, Talent, Corp Dev, and Business Development.
•Designed & led corporate infrastructure function including role definition, performance management, and compensation plans for a distributed global team.

•Established PwC's first global network brand standards and implementation strategy.
•Directed External Affairs selection strategy and World Economic Forum (Davos) events.
•Produced five Global Leadership Summits to align global business strategies; developed training curricula; hired/managed executive education and agencies in Asia, Europe, and North America.

•Directed Global Board operations including business agenda, global meeting logistics, business unit budget, OGC & regulatory compliance, and global partner communications.
•Managed Global CEO selection strategy: coordinated candidate identification with external recruiter and conducted secure network firm-level voting in 150 nations/territories.

•Developed growth strategies leveraging process re-design, post-merger integration, ERP implementation, and technology driven transformation for B2B and B2C clients.
•PMO lead for Marketing function re-org including process redesign and accountability models.