Functional Skills
Project Management
Program Management
Training and Coaching
Agile Software Development
Communications
Financial Due Diligence
Leadership Development
Operations Management
Performance Management
Portfolio Optimization
Process Improvements
Revenue Growth
Software Skills
Google Calendar API
Google Docs
Google Sheets
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Word
Smartsheet
Asana
Jira
Trello
Certifications
CSMCertified Scrum Master
Sector Experience
Business Services
Financial Services
Real Estate
Transportation & Logistics
Languages
English
Experience
Relay Payments
Marketing
Senior Project Manager / Scrum Master
11/2022 - 8/2023
Senior project manager for multiple teams supporting initiatives from initiation to closure; responsibilities included:
o Prioritization of multiple project workflows and serving as primary point of contact for stakeholders and cross-functional teams to ensure coordination, collaboration and seamless delivery.
o Scrum Master for the Data Operations and Revenue Operations teams. Ensured agile methodologies and best practices were maintained from a team level to an enterprise level; facilitated agile / scrum activities such as sprint planning sessions, backlog grooming, retrospectives, and coaching on agile best practices.
o Identified opportunities for process and workflow improvements; Accomplishments include establishing a new workflow process, from initiation to closure, which streamlined our go-to-market approach through removing bottlenecks and lessening multiple rounds of revisions.
o Built and maintained dashboards to manage metrics for multiple initiatives and teams. Provided
o Prioritization of multiple project workflows and serving as primary point of contact for stakeholders and cross-functional teams to ensure coordination, collaboration and seamless delivery.
o Scrum Master for the Data Operations and Revenue Operations teams. Ensured agile methodologies and best practices were maintained from a team level to an enterprise level; facilitated agile / scrum activities such as sprint planning sessions, backlog grooming, retrospectives, and coaching on agile best practices.
o Identified opportunities for process and workflow improvements; Accomplishments include establishing a new workflow process, from initiation to closure, which streamlined our go-to-market approach through removing bottlenecks and lessening multiple rounds of revisions.
o Built and maintained dashboards to manage metrics for multiple initiatives and teams. Provided
Transfix
Product Management / Strategy
Senior Project Manager
4/2022 - 10/2022
Senior project manager supporting the Marketing team and Sales Operations team. Accomplishments included establishing a project management process and workflow hybridizing best practices from waterfall and agile methodologies to support cross-departmental and cross-functional initiatives.
Built and managed interactive dashboards to manage metrics for multiple initiatives and teams.
Sustainability / ESG Project Manager: Partnered with the Sustainability Director to develop and implement a comprehensive sustainability program as well as establishing a communication plan to keep investors, executive leadership, and company employees informed on the activities and progress aligning with sustainability.
Built and managed interactive dashboards to manage metrics for multiple initiatives and teams.
Sustainability / ESG Project Manager: Partnered with the Sustainability Director to develop and implement a comprehensive sustainability program as well as establishing a communication plan to keep investors, executive leadership, and company employees informed on the activities and progress aligning with sustainability.
TradeSmith, LLC
Marketing
Lead Marketing Project Manager
4/2019 - 11/2021
Project manager for omnichannel B2C initiatives from initiation to closure for a national and international clientele base.
Accomplishments included establishing a scalable project management process and workflow that resulted in 3X+ revenue growth.
Developed and implemented standard operating procedures, templates, and project documentation to ensure campaign requirements, expectations, and timelines were clearly
Accomplishments included establishing a scalable project management process and workflow that resulted in 3X+ revenue growth.
Developed and implemented standard operating procedures, templates, and project documentation to ensure campaign requirements, expectations, and timelines were clearly
EverBank
Marketing
Marketing Project Manager II
8/2010 - 6/2017
Managed multiple project teams for departmental and enterprise-level initiatives; translated strategic vision into tactical project plans with defined milestones.
Communicated with project team members, stakeholders, and leadership on project status, managed conflicting projects and challenges quickly in support of leadership and strategic objectives; worked through ambiguity to define and address matters quickly and proactively, monitored timelines, and provided transparency to risks and potential issues.
Communicated with project team members, stakeholders, and leadership on project status, managed conflicting projects and challenges quickly in support of leadership and strategic objectives; worked through ambiguity to define and address matters quickly and proactively, monitored timelines, and provided transparency to risks and potential issues.