Functional Skills
Agile Software Development
Performance Management
Procurement
Digital Transformation
Data Governance
Operational Efficiency
Organizational Strategy
Operations Management
People Operations
Communications
Change Management / Org Design
Budgeting
Business Analysis
Business Operations
IT Transformation
Software Skills
Salesforce
Certifications
PCCPProsci Certified Change Practitioner
Salesforce Administrator
Sector Experience
Social & Public Sector
Technology
Experience
Alexandra Rae & Co
Management Consulting
Founder & Principal Consultant
2/2024 - Present
Partner with executives to optimize organizational strategy and operations.
• Develop strategic and operational planning frameworks that improve transparency, align program activities with organizational goals, and inform executive resource decisions.
• Design core operational policies (e.g., purchasing, travel) for a $30M nonprofit, engaging stakeholders to develop processes that optimize compliance and efficiency.
• Lead technology initiatives to optimize HR and development functions, enabling data-driven decision-making and building scalable infrastructure to support organizational growth.
• Develop strategic and operational planning frameworks that improve transparency, align program activities with organizational goals, and inform executive resource decisions.
• Design core operational policies (e.g., purchasing, travel) for a $30M nonprofit, engaging stakeholders to develop processes that optimize compliance and efficiency.
• Lead technology initiatives to optimize HR and development functions, enabling data-driven decision-making and building scalable infrastructure to support organizational growth.
Incapsulate
Management Consulting
Senior Consultant
1/2014 - 4/2023
Consulting firm focused on digital transformation and operational improvement for public sector and corporate clients. Held cross-functional leadership roles across client engagement, change management, and organizational effectiveness.
• Led client engagement and change management for Salesforce-based digital transformation initiatives for systems managing 20,000+ records, achieving 75% operational efficiency gains and improving public services, compliance, and data quality.
• Established and built the firm's change management business line; advised senior executives and implemented communication, training, and stakeholder engagement strategies that achieved 100% adoption across multiple initiatives.
• Provided strategic counsel to senior government officials—including CTOs and CFOs—to implement technology solutions, redesign business processes, and establish governance frameworks. 2
● • Spearheaded development of the Federal Small Agency CIO and IT Executive Handbook, authorized
• Led client engagement and change management for Salesforce-based digital transformation initiatives for systems managing 20,000+ records, achieving 75% operational efficiency gains and improving public services, compliance, and data quality.
• Established and built the firm's change management business line; advised senior executives and implemented communication, training, and stakeholder engagement strategies that achieved 100% adoption across multiple initiatives.
• Provided strategic counsel to senior government officials—including CTOs and CFOs—to implement technology solutions, redesign business processes, and establish governance frameworks. 2
● • Spearheaded development of the Federal Small Agency CIO and IT Executive Handbook, authorized
District of Columbia Public Schools
Operations
Special Assistant to Deputy Chief (Chief of Staff Role
8/2007 - 5/2013
Served as principal advisor to a department executive, providing strategic guidance and operational leadership for a newly formed 40-person department spanning six program divisions.
• Partnered with executive to establish a new department, developing mission, strategic plan, and organizational structure and scaling office from 5 to 40 staff.
• Managed core operations, including an $8M annual budget, and designed standardized processes for procurement, financial management, people operations, and data governance.
• Led annual planning and performance management, partnering with program executives to align team workplans and metrics with district-wide priorities and drive accountability.
• Built and supported the department's first data analytics function, defining roles, hiring talent, and guiding the team's work to support data governance and performance management.
• Directed stakeholder engagement for district-wide student discipline policy reform, building consensus across fam
• Partnered with executive to establish a new department, developing mission, strategic plan, and organizational structure and scaling office from 5 to 40 staff.
• Managed core operations, including an $8M annual budget, and designed standardized processes for procurement, financial management, people operations, and data governance.
• Led annual planning and performance management, partnering with program executives to align team workplans and metrics with district-wide priorities and drive accountability.
• Built and supported the department's first data analytics function, defining roles, hiring talent, and guiding the team's work to support data governance and performance management.
• Directed stakeholder engagement for district-wide student discipline policy reform, building consensus across fam