Functional Skills
Technical Writing
Quality Management
Quality Assurance
Project Management
Communications
Good Laboratory Practice (GLP)
Supply Chain Integration
Business Analysis
Software Skills
Adobe Photoshop
Microsoft PowerPoint
Jira
Microsoft Word
Microsoft Excel
Wrike
Sharepoint
Sector Experience
Life Sciences & Pharma
Technology
Languages
Spanish
Fortune 500
Experience
Organon (ALKU)
Other
Technical Writing Consultant
4/2022 - Present
• Create and edit procedural, regulatory and quality management documentation (SOP, WI, Protocols, Reports, etc.).
• Team up with the client Subject Matter Experts (SME) and Technical Managers to ensure alignment and meet timelines.
• Act as a liaison between the tech writing team and project management.
• Participate in process development/improvement and deployment of QMS.
• Team up with the client Subject Matter Experts (SME) and Technical Managers to ensure alignment and meet timelines.
• Act as a liaison between the tech writing team and project management.
• Participate in process development/improvement and deployment of QMS.
Invitae (Treximo)
Information Technology
Software Technical Writing Consultant
9/2021 - 4/2022
• Created and edited software documentation (SOP, IFU, Software Platform Manual, Design Control Documentation, etc.).
• Collaborated with Software Quality, Subject Matter Experts (SME) and Technical Project Managers to ensure timelines were met. Used Jira, Box and Slack and Confluence as collaborative tools.
• Process document change orders in the document QMS.
• Collaborated with Software Quality, Subject Matter Experts (SME) and Technical Project Managers to ensure timelines were met. Used Jira, Box and Slack and Confluence as collaborative tools.
• Process document change orders in the document QMS.
Johnson and Johnson (NTT Data)
Information Technology
Business Process Consultant
3/2021 - 9/2021
• Responsible for project management of documentation and training processes using the Wrike platform.
• Communicated with stakeholders and collaborated with business process owners to ensure adherence to timelines.
• Developed training plans for document projects.
• Communicated with stakeholders and collaborated with business process owners to ensure adherence to timelines.
• Developed training plans for document projects.
McKesson
Management Consulting
SOP Technical Writer
2/2020 - 3/2021
• Part of the first remediation effort of its kind, focusing on distribution and the Drug Supply Chain Security Act (DSCSA).
• Created SOPs to be used at McKesson's pharmaceutical distribution facilities, as part of the remediation response effort.
• Interfaced with SMEs and VP-level personnel regarding policy and response. Leveraged content-based solutions.
• Created SOPs to be used at McKesson's pharmaceutical distribution facilities, as part of the remediation response effort.
• Interfaced with SMEs and VP-level personnel regarding policy and response. Leveraged content-based solutions.
Pfizer
Operations
SOP Project Team Lead (Remediation Engineer)
7/2017 - 12/2019
• Successfully led SOP and Batch Record process improvement project (SOP Team) to completion, meeting deadlines.
• Wrote and assisted with investigations.
• Authored/edited and circulated quality documents as part of the remediation effort.
• Wrote and assisted with investigations.
• Authored/edited and circulated quality documents as part of the remediation effort.
Boyce Technologies (Aerotek)
Engineering
Technical Writer
1/2017 - 7/2017
• Prepared detailed technical manuals for RF Communication devices used throughout the NYC Subway system.
• Created a corporate style and design standard for marketing and internal usage.
• Created standardized templates, drawings and charts.
• Created a corporate style and design standard for marketing and internal usage.
• Created standardized templates, drawings and charts.
Pfizer
Operations
Technical Writer
4/2016 - 12/2016
• Developed and wrote/translated SOP's and related documents in support of the remediation effort for the Catania facility.
• Assembled specification documents using various document artifacts requiring translation.
• Supported and participated in PPQ protocol executions.
• Assembled specification documents using various document artifacts requiring translation.
• Supported and participated in PPQ protocol executions.
Bristol-Myers Squibb
Information Technology
Business Analyst
6/2015 - 4/2016
• Member of the team responsible for the successful rollout of Insite 2.0 (BMS internal website).
• Supported and participated in UAT testing by writing and running test scripts, providing support/guidance.
• Created an interactive PDF user manual, resulting in a 30% decrease in support calls for the Documentation Management System.
• Supported and participated in UAT testing by writing and running test scripts, providing support/guidance.
• Created an interactive PDF user manual, resulting in a 30% decrease in support calls for the Documentation Management System.
Eyelock (Diversant)
Engineering
QA Test Engineer/Technical Writer
9/2014 - 3/2015
• Created installation manual for iris scanning authentication device using Adobe Creative Suite.
• Designed test scripts and conducted tests in support of the SDLC process.
• Tracked defects in JIRA and designed test cases in Agile.
• Designed test scripts and conducted tests in support of the SDLC process.
• Tracked defects in JIRA and designed test cases in Agile.
Actavis (Scientific Search)
Operations
Technical Writer
3/2014 - 6/2014
• Created new manufacturing cleaning checklists (and templates) per feedback from SME's.
• Updated SOPs.
• Managed Documents using QUMAS.
• Updated SOPs.
• Managed Documents using QUMAS.