• Provide subject matter expertise to support state healthcare reform efforts, including strategy development and implementation planning for behavioral health, commercial health insurance, and Medicaid.
• Developed a comprehensive rate study of 40 behavioral health services offered through the Medicaid program and Department of Behavioral Health.
• Conducts trend analysis and evaluation of the comprehensive of private health coverage, to ensure enforcement of the consumer protections required of the ACA and the Mental Health Parity and Addiction Equity Act.
• Collaborated with MA DMH in the preparation of compilation of the legislative report/plan that addressed strategies for reducing wait times for DMH services for patients awaiting discharge from acute care psychiatric units.
• Project management support and stakeholder engagement; behavioral health, public safety, and social services expertise; financial analysis and rate setting; data governance and cross-sector dashboard dev

• Oversaw and managed Tufts Medical Center's patient safety event reporting system and database. Including oversight of software upgrades, database enhancements as well as implementing, leading and communicating changes to the database across the organization.
• Triaged patient safety event reports and ensures timely and appropriate assessment and follow up.
• Produced reports for key stakeholders and shared findings with excellent written and verbal presentation skills.
• Facilitated work groups, including the Weekly Quantros Review group, the Medication Error Review Team, and the Falls Review Group.
• developing and communicating event summary data and analysis to the Tufts Medical Center community via newsletters, etc.
• Oversaw new Manager training for the event reporting system. Trained users on how to use patient safety tools during orientations and ad hoc training sessions.

• Conducted needs assessments the for the National Alliance of State and Territorial AIDS Directors (NASTAD).
• Evaluated NASTAD regional harm reduction technical assistance program through developing and conducting surveys, interviews, and focus groups with key stakeholders.
• Gathered and analyzed both quantitative and qualitative data from key stakeholders to develop a robust program evaluation of NASTAD's technical assistance program.
• Built strong relationships with NASTAD and stakeholders to ensure high quality and timely deliverables.

• Created and oversaw Community Outreach Education Certification and Bridging the Gap Training programs. Bridging the Gap prepares bilingual individuals to work as effective, competent, and professional medical interpreters.
• Collected program effectiveness data for curriculum improvements and quality design.
• Recruited and assisted in enrollment for instructors and participants for training programs.

• Assisted Program Development Director in preparation of over 50 grants for SISU Youth Workforce Development programs.
• Created and managed entire organizations social media content including Facebook, Instagram, and twitter accounts.
• Built organizations new website to help roll out new rebranding initiative.