Functional Skills
Project Management
Quality Assurance
Technical Writing
Communications
Genetics
Agile Software Development
Business Analysis
DevOps
Customer Experience
Business Process Outsourcing
Software Skills
Azure DevOps
Microsoft Office
Sector Experience
Business Services
Experience
Independence Pet Group, Remote
Other
Process Documentation Specialist
3/2021 - 6/2023
• Proficient in effectively managing project/process requirements that support business strategies.
• Skilled in creating and maintaining operational documentation, such as business requirements, system/process/workflow descriptions, diagrams, and Partner integration one-sheets.
• Experienced in documenting business processes and customer experience journeys to identify improvement areas in a simple, clear, and concise manner.
• Capable of providing Project Management operational support, including gathering business requirements, process documentation, and establishing project visualizations to ensure transparency, accountability, and adherence to deadlines.
• Expertise in acting as a liaison between business sponsors, project teams, and management/leadership while leading and supporting meetings with internal and external project teams.
• Proven ability to organize, direct, and follow-up on project responsibilities, including coordinating business process documentation activitie
• Skilled in creating and maintaining operational documentation, such as business requirements, system/process/workflow descriptions, diagrams, and Partner integration one-sheets.
• Experienced in documenting business processes and customer experience journeys to identify improvement areas in a simple, clear, and concise manner.
• Capable of providing Project Management operational support, including gathering business requirements, process documentation, and establishing project visualizations to ensure transparency, accountability, and adherence to deadlines.
• Expertise in acting as a liaison between business sponsors, project teams, and management/leadership while leading and supporting meetings with internal and external project teams.
• Proven ability to organize, direct, and follow-up on project responsibilities, including coordinating business process documentation activitie
EnviroServe
Other
Environmental Report Administrator
12/2018 - 7/2020
• EnviroServe (formerly Sunpro) owned by Savage Services
• Composed reports for documenting services and delivery to clients and/or regulatory agencies.
• Interpreted project documentation generated from field team members and project managers.
• Composed technical written custom reports as documented in client instructions.
• Composed State/Federal written reports as required by regulatory requirements (EPA, RCRA, DOT, FRA, OSHA).
• Monitored and tracked project documentation deficiencies.
• Read and interpreted environmental laboratory analyses.
• Successfully worked remotely during the pandemic.
• Composed reports for documenting services and delivery to clients and/or regulatory agencies.
• Interpreted project documentation generated from field team members and project managers.
• Composed technical written custom reports as documented in client instructions.
• Composed State/Federal written reports as required by regulatory requirements (EPA, RCRA, DOT, FRA, OSHA).
• Monitored and tracked project documentation deficiencies.
• Read and interpreted environmental laboratory analyses.
• Successfully worked remotely during the pandemic.
DAVEY RESOURCE GROUP
Other
Environmental Technician
5/2018 - 8/2018
• Field and office support for environmental projects including desktop analyses, report writing, and guidance and coordination of projects related to Clean Water Act Sections 401/404.
• Provided government, utility, commercial and not for profit clients with the services and solutions needed to efficiently and effectively manage natural resources.
• Inspected a wide range of habitats, both natural and disturbed, and assess their condition, health and functionality according to client specifications.
• Invasive plant species monitoring and control, native plant and seed installation, erosion control, stormwater assessments, streambank stabilization, and habitat restoration.
• Provided government, utility, commercial and not for profit clients with the services and solutions needed to efficiently and effectively manage natural resources.
• Inspected a wide range of habitats, both natural and disturbed, and assess their condition, health and functionality according to client specifications.
• Invasive plant species monitoring and control, native plant and seed installation, erosion control, stormwater assessments, streambank stabilization, and habitat restoration.
The University of Akron
Other
Teaching Assistant
8/2016 - 5/2018
• Creating and grading assignments, administering exams and tutoring individuals in college biology courses.
• Incorporating classroom technology into projects for an enhanced learning experience.
• Instructed Principles of Biology Laboratory (Fall Semester 2016) -- Topics covered include: molecular and cellular basis of life; energy transformations, metabolism; cell reproduction, genetics, development, immunology, evolution, and origin and diversity of life through plants
• Instructed Natural Sciences Biology Laboratory (Spring Semester 2017, Fall Semester 2017, Spring Semester 2018) -
• Topics covered include: concepts of living organisms with emphasis on mankind's position in, and influence on, the environment.
• Incorporating classroom technology into projects for an enhanced learning experience.
• Instructed Principles of Biology Laboratory (Fall Semester 2016) -- Topics covered include: molecular and cellular basis of life; energy transformations, metabolism; cell reproduction, genetics, development, immunology, evolution, and origin and diversity of life through plants
• Instructed Natural Sciences Biology Laboratory (Spring Semester 2017, Fall Semester 2017, Spring Semester 2018) -
• Topics covered include: concepts of living organisms with emphasis on mankind's position in, and influence on, the environment.
The University of Akron
Research
Supervising Research Assistants
8/2017 - 3/2018
• Supervised a team of undergraduate research assistants that aid my thesis research.
• Trained and delegated data entry and field tasks to assistants that were best suited to individual strengths and talents to synchronize effective teamwork.
• Trained and delegated data entry and field tasks to assistants that were best suited to individual strengths and talents to synchronize effective teamwork.
Summit County Public Health
Other
Mosquito Control Technician
5/2016 - 8/2016
• Surveyed Mosquito Populations to monitor and quantify the amount of West Nile Virus vectors.
• Procedures included assessment and species identification of mosquitoes between Culex and Aedes genus.
• Retrofitted existing trapping equipment to increase trapping and processing efficiency.
• Maintained accurate records and read maps. Informed residents of steps for mosquito abatement.
• Procedures included assessment and species identification of mosquitoes between Culex and Aedes genus.
• Retrofitted existing trapping equipment to increase trapping and processing efficiency.
• Maintained accurate records and read maps. Informed residents of steps for mosquito abatement.