Drove operational transformation that improved labor productivity 25% in one year while growing the staff by 50% through hiring of senior leaders and organizational re-design, development of workflow software to support automation, and establishing performance standards including Objectives and Key Results
Led multi-business unit strategic planning across health care IT and services companies within the portfolio that led to new product and market access collaboration
Create and led enterprise-wide Project Management Office which turned around failing IT project to meet deadline in 6 months
Developed customer issue resolution team and process that reduced customer issues 50% in first 6 months
Spearheaded initiatives towards building a high-performing culture while shifting to a virtual work force during COVID-19, including launch of first incentive plan and related training/development program; awarded as one of the top places to work in health care multiple years b

Led strategic planning, and implementation of select tactics, for health systems, health plans, and healthcare IT companies
Negotiated and implemented multi-year, value-based care partnerships between health plans and providers that achieved savings and membership targets
Negotiated inclusion of a health system’s pharmacy business into a large health plan network that grew annual revenue for the health system by $10M
Led multiple health plan acquisitions and divestitures including a health plan acquisition that grew annual revenue by $100M for a regional health plan
Negotiated and implemented physician alignment strategy for a health plan that resulted in creation of a provider high performance network
Grew the payer/provider practice tripling the annual revenue

Served as interim Chief Technology Officer for an alliance of health systems, community-based organizations, and independent physicians in a Medicaid transformation program that earned $100 Million in grant funding
Built the value-based care practice including recruiting and training colleagues

Led interdisciplinary teams (e.g., operations, payer contracting, marketing, finance/actuary, IT) to develop and implement value-based care strategies for health systems that led to 3 health plan launches

Led corporate strategic planning and implementation of growth initiatives within and across business units; select projects include:
Multi-year strategic planning for business units that determined market growth opportunities and related budget targets, as well as potential acquisition targets
Cross-business unit product development that led to first co-investment and on-time launch of the product
Secured buy-in for product portfolio rationalization across business units that saved millions in development cost

Analyzed the legislative impact of the Affordable Care Act on behalf of health plans and created related opportunity roadmap
Determined $300M growth opportunity for a health system across various settings of care (e.g., virtual, ambulatory)
Led financial analysis of private equity acquisition of a leading health care IT vendor