Functional Skills
Performance Management
Data Analysis
Quantitative Research
Customer Experience
Strategic Planning
Predictive Analytics
Product Innovation
Employee Engagement
Customer Service
Business Analysis
Change Management / Org Design
Human Capital Consulting
Finance Transformation
Sales and Operations Planning (S&OP)
Market Access Strategy
Software Skills
Microsoft Excel
Less
Microsoft Office
Google Docs
Salesforce
Salesloft
Salesforce Sales Cloud
Microsoft PowerPoint
PowerBI
PowerShell
PPTP
PrestaShop
PrimeFaces
Prism
ProContractor
Sector Experience
Business Services
Healthcare
Technology
Experience
Worklife+
Corporate Strategy & Development
Chief Growth Officer, Co-Founder
6/2020 - Present
partners with organizations to create and sustain a culture of excellence and improve business outcomes
● • Provide survey design, feedback collection methodology, data analysis and insights, training, education, upskilling, 1:1C suite advising to increase people and business strategy and performance
• Designed and facilitated 2 day workshops for up to 60 executives, implemented performance management and performance improvement models.
• Advise
● suite and serve as authority on retention, culture, employee experience, remote workforce, burnout, compassion fatigue, wellness, accountability
• Launched Women Empowering Women professional networking mentorship group. Contribute to leadership topics monthly.
• Lead revenue and growth strategy resulting in up to 500% YoY ARR, team of 4 FTE, 5 Contract
● • Provide survey design, feedback collection methodology, data analysis and insights, training, education, upskilling, 1:1C suite advising to increase people and business strategy and performance
• Designed and facilitated 2 day workshops for up to 60 executives, implemented performance management and performance improvement models.
• Advise
● suite and serve as authority on retention, culture, employee experience, remote workforce, burnout, compassion fatigue, wellness, accountability
• Launched Women Empowering Women professional networking mentorship group. Contribute to leadership topics monthly.
• Lead revenue and growth strategy resulting in up to 500% YoY ARR, team of 4 FTE, 5 Contract
Waggl
Management Consulting
Vice President, Client Advisor
6/2018 - 6/2020
crowd sourcing platform
● • Promoted from Regional Director to VP due to strong impact, tripling revenue in less than one year, advanced to Vice President, player + coach role
• Revamped engagement, retention, employer of choice, digital transformation and product innovation models, expanding
● suite buyers and stakeholders, leading to exceeding growth targets both years by 25%.
• Collaborated with sales and marketing, devised
● Suite playbook, IO psychology white papers, webinars, creating a robust pipeline of
● $30M in qualified opportunities, and over 300% growth in annual recurring revenue
• Developed real time lifecycle employee surveys, analyzed data, facilitated strategic planning sessions leading to highest performing business metrics nationwide
• Launched Healthcare Leader Advisory Board, creating CEO, CHRO Waggl Evangelists, elevating Waggl as #1 platform in healthcare, top 3% of Incs fastest growing companies leading to highly profitable multimillion dollar exit
● • Promoted from Regional Director to VP due to strong impact, tripling revenue in less than one year, advanced to Vice President, player + coach role
• Revamped engagement, retention, employer of choice, digital transformation and product innovation models, expanding
● suite buyers and stakeholders, leading to exceeding growth targets both years by 25%.
• Collaborated with sales and marketing, devised
● Suite playbook, IO psychology white papers, webinars, creating a robust pipeline of
● $30M in qualified opportunities, and over 300% growth in annual recurring revenue
• Developed real time lifecycle employee surveys, analyzed data, facilitated strategic planning sessions leading to highest performing business metrics nationwide
• Launched Healthcare Leader Advisory Board, creating CEO, CHRO Waggl Evangelists, elevating Waggl as #1 platform in healthcare, top 3% of Incs fastest growing companies leading to highly profitable multimillion dollar exit
TruthPoint,now
Management Consulting
Executive Partner, Performance Improvement Coach
6/2014 - 6/2018
TruthPoint, a SaaS for real time feedback / coaching company; Reported directly to CEO, provided performance improvement expertise, strategic direction, strategic account management, operational and coaching leadership
● • Proposed the development of new innovative SaaS platform, researched competition and designed product road map, sourced engineering, guided project to completion; a modernization creating 100-300% YoY growth, account expansion
● 3X original value, new ACV
● $2M
• Appointed to a customer facing
● Suite Advisor role of largest most strategic accounts, developed surveys, evaluated data, applied IO change methodologies leading to highest performance in the nation and brand loyalty despite adversaries
• Led monthly performance reviews with CEO, Board, CHRO analyzing internal and external data sets, extrapolating actionable insights, transformed culture by simplifying processes; OKRs performance indicators rose from 0 – 100% in 3 months, productivity +10% MoM
• Auth
● • Proposed the development of new innovative SaaS platform, researched competition and designed product road map, sourced engineering, guided project to completion; a modernization creating 100-300% YoY growth, account expansion
● 3X original value, new ACV
● $2M
• Appointed to a customer facing
● Suite Advisor role of largest most strategic accounts, developed surveys, evaluated data, applied IO change methodologies leading to highest performance in the nation and brand loyalty despite adversaries
• Led monthly performance reviews with CEO, Board, CHRO analyzing internal and external data sets, extrapolating actionable insights, transformed culture by simplifying processes; OKRs performance indicators rose from 0 – 100% in 3 months, productivity +10% MoM
• Auth
Studer Group
Management Consulting
Regional Director, C Suite Advisor
12/2011 - 1/2014
Huron a global management consulting, SaaS company focusing on performance, employee experience, customer experience, creating cultures of excellence and advancing financial outcomes., directed team of 5
● • Conducted organizational assessments, focus groups, provided diagnosis and built prescriptive multi-million dollar partnerships and expansions up to $5M, driving a highly profitable company exit of $325M
• Identified and applied IO performance psychology principles resulting up to $5M a year increased client revenue
• Client results: employee and customer satisfaction
● 40% above national benchmarks, improved productivity 25% MoM, client retention to 100%
● • Conducted organizational assessments, focus groups, provided diagnosis and built prescriptive multi-million dollar partnerships and expansions up to $5M, driving a highly profitable company exit of $325M
• Identified and applied IO performance psychology principles resulting up to $5M a year increased client revenue
• Client results: employee and customer satisfaction
● 40% above national benchmarks, improved productivity 25% MoM, client retention to 100%
Press Ganey Associates
Management Consulting
Regional Director, Employee Engagement Vertical Founder
3/1999 - 12/2011
company creating experience cultures of excellence; Recruited as a Consultant, promoted to Consultant II, III and then awarded the role to build the employee experience vertical from the ground up
● • Designed surveys, analyzed data using SPSS, identified correlations, trends, interpreted data, presented findings, conducted focus groups and workshops, overhauled employee engagement Road Map, a comprehensive guide to implementation and improvement
• Interviewed and onboarded 1 to 40 coaches / sales reps; scaled vertical to most profitable in Press Ganey's history
• Exceeded goals 11 of 12 years; 100% - 300% (09 = 94%), 90%
• Delivered >10% corporate growth year over year, expanded market share 500%
• Initiated and pioneered the innovative design of the first SaaS HR Employee Experience Online Action Planning tool
● • Designed surveys, analyzed data using SPSS, identified correlations, trends, interpreted data, presented findings, conducted focus groups and workshops, overhauled employee engagement Road Map, a comprehensive guide to implementation and improvement
• Interviewed and onboarded 1 to 40 coaches / sales reps; scaled vertical to most profitable in Press Ganey's history
• Exceeded goals 11 of 12 years; 100% - 300% (09 = 94%), 90%
• Delivered >10% corporate growth year over year, expanded market share 500%
• Initiated and pioneered the innovative design of the first SaaS HR Employee Experience Online Action Planning tool