Functional Skills

Communications
User Experience Design (UX)
Qualitative Research
Customer Experience
Leadership Development
Product Data Management
User Research
Business Analysis
Product Launch
Product Development
Product Innovation
Quantitative Research

Software Skills

Asana
Jira
Adobe Creative Cloud
Amplitude
Mixpanel
Google Analytics
Figma

Sector Experience

Business Services
Financial Services
Media & Entertainment
Technology

Languages

English
Bengali/Bangla

Notable Clients

500 Global
Circle Internet Financial
T-Mobile

Fortune 500

Experience

Nokshi Product Management / Strategy
Founder, Principal Product Manager & UX Lead
12/2022 - Present
• Provide product & UX services from product strategy & execution, UX research & strategy, & fractional product & UX leadership
• Introduce, organize & conduct user research & make actionable recommendations for Circle, creator of the digital currency USDC, leading to a 22% increase in engagement
• Launch first software-based solution for Dreamie, a service-oriented home remodel design firm, leading to 400% week-over-week user growth
• Oversee product & UX at Harmony to launch their first B2B product to improve workplace communications by matching people's social styles using AI
• Other clients include T-Mobile, Charlie Finance, 500 Global

Origin Financial Product Management / Strategy
Director of Product / Group Product Manager
10/2021 - 9/2022
Origin – B2B2C fintech SaaS platform for personal finance as a benefit, Remote
• Set vision for 3 product teams responsible for the core product providing financial planning at scale through software & a network of financial planners
• Increased percentage of users receiving the core value proposition in the form of a personalized financial plan from 34% to 65% within a quarter by improving onboarding funnel conversion, homepage dashboard visualizations & automating financial advice
• Improved profile completion by 17% by conducting information architecture audit for onboarding & designing towards trust & reduced complexity
• Hired & managed team of PMs. Promoted within 3 months of getting hired

Giving Assistant Product Management / Strategy
Director of Product / Group Product Manager
8/2020 - 9/2021
Giving Assistant –
● Corp transforming everyday shopping into donations, Remote
• Increased MoM revenue by 18% by taking site from position 8 to 4 in search results
• Spearheaded front-end re-architecture resulting in page performance improvement of 100% on mobile, 40% on desktop; increased development speed by 20-40%
• Redesigned mobile pages reducing bounce rate by 5% & increasing revenue by $30K
• Hired & supervised PMs. Promoted within 6 months of getting hired

Savioke Start-Up
UX Lead
9/2019 - 7/2020
• Solely handled UX, user research, product management. Collaborated across customer experience, operations, sales, hardware & software engineering teams
• Led the team through sales pivots & conducted research into multiple potential markets
• Created & launched product process & managed all cross-functional software projects
• Translated vision into product initiatives & user stories; created storyboards, prototypes

Trance Start-Up
Co-founder & Chief UX Officer
3/2013 - 12/2018
• Founded company that reached 15% of market share, hired 10 employees
• Raised $1.26 million. Backed by 500 Global, Fusion Fund, Carnegie Mellon
• Created an extremely engaged community with top quartile opening app 9 times/day, 72% returning users after a week, users creating over 100K original videos
• Launched 2 iOS apps. Designed prototypes & conducted quantitative & user research

Freddie Mac Information Technology
Project Lead, Systems and Business Analyst
1/2010 - 7/2011
• Lead 2 legacy projects to retire current system for loan management
• Analyzed current processes for incoming & outgoing cash for multi-family housing to identify inefficiencies
• Managed budget & scheduling for Cash Flow Forecasting project worth $1 million
• Maintained requirements, functional specifications, test cases for project
• Created daily & weekly reports on resource allocation for upper management
• Programmed VBA macros to automate 3 manual reporting processes used weekly, bringing the process that took an hour down to a second
• Assisted in the remediation of technical issues in the loan purchasing systems