Sector Experience
Healthcare
Social & Public Sector
Technology
Travel & Hospitality
Experience
Hilton
Corporate Strategy & Development
Senior Manager, Strategic Initiatives
9/2018 - Present
Operate as the Chief of Staff to the SVP and Global Head of the Customer Engagement, Loyalty, and Partnerships (CELP) team which operates the Hilton Honors program. In this role, I help develop and manage the team's cross-functional priorities, establish and track KPIs and goals, analyze our long-term strategy within the loyalty space, and make strategic recommendations to maintain our leading market share and competitive advantage.
Slalom Consulting
Management Consulting
Consultant
9/2017 - 8/2018
Strategy & Operations consultant serving the needs of clients within the Hospitality, Supply Management, Non-Profit space. Led design thinking workshops to help guide clients through challenging and complex business problems.
Huron Consulting
Management Consulting
Healthcare Consultant
7/2012 - 7/2017
Healthcare Consultant implementing technical revenue cycle work driver and reporting software across a myriad of hospital system and physician practices to enable healthcare systems to better manage their accounts receivable.