Functional Skills

Project Management
Change Management / Org Design
Customer Experience
Process Design / Re-engineering
Benchmarking

Software Skills

Canva
Epic EMR
iPhone
Microsoft Excel
Microsoft Office
Microsoft Visio

Sector Experience

Business Services
Healthcare
Top Consulting Firms

Experience

St. Lucian Government Management Consulting
Consultant
3/2021 - Present
Assist the government of St. Lucia with effectively managing COVID-19 at the healthcare facilities.
allez Other
Co-Founder
10/2020 - Present
Manage the app developers, managing employees, marketing the apps, etc.
Marigot Consulting Management Consulting
Founder
6/2019 - Present
Lead healthcare system transformation
Navigant Consulting Management Consulting
Senior Consulant
1/2019 - 8/2019
• Led two short-term assessment projects: Patient Access Redesign and Self-Pay AR Reduction
• Led a large health system Patient Access Redesign initiative with an additional focus on POS Collections
improvement
• Managed and mentored two newly hired consultants with no prior experience
• Assisted in patient access related denials management
Berkeley Research Group Management Consulting
Consultant
9/2015 - 11/2018
• Led implementation of large hospital systems front-end functions resulting in annualized savings of $2 million
• Redesigned processes to improve patient access departments, reduce denials, and decrease bad debt resulting in the
annualized combined savings of $5 million
Cerner Management Consulting
Consultant
4/2014 - 9/2015
• Well-versed in systems development lifecycle including design, configuration, integrated testing, maintenance
training, end-user training, go-live support, and post-conversion support
• Eliminated non-value added processes and performed gap analysis in previous system and identified future areas of
change focusing on value of the new system