Functional Skills
Procurement
Communications
Vendor Management
Project Management
Risk Management
Human Capital Consulting
Change Management / Org Design
Operations Management
Workforce Optimization
HR Transformation
Software Skills
Workday
SAP SuccessFactors
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Salesforce
Sector Experience
Business Services
Financial Services
Technology
Languages
English
Fortune 500
Top Consulting Firms
Experience
Meta
Corporate Strategy & Development
Contingent Workforce Strategy and Portfolio Lead
1/2022 - 1/2023
Led strategy and direction of Meta's Contingent Workforce program. Liaison with portfolio of projects to execute upon defined CW strategy. Part of CW Leadership team.
•Prioritized and defined strategic direction for CW programs and worked with cross-functional leaders in IT, HR, Procurement, Legal, and vendor partners to obtain alignment on vision and direction
•Managed a team for 4 portfolio managers and dozens of project managers to execute defined projects
•Defined portfolio management strategy to track, manage, and measure project progress and success
•Developed and implemented intake process for new project request and prioritization
•Served as the decision maker for large-scale initiatives for enhanced SOW process management
•Prioritized and defined strategic direction for CW programs and worked with cross-functional leaders in IT, HR, Procurement, Legal, and vendor partners to obtain alignment on vision and direction
•Managed a team for 4 portfolio managers and dozens of project managers to execute defined projects
•Defined portfolio management strategy to track, manage, and measure project progress and success
•Developed and implemented intake process for new project request and prioritization
•Served as the decision maker for large-scale initiatives for enhanced SOW process management
Zillow Group
Human Resources
Senior Program Manager – Contingent Workforce
1/2021 - 1/2022
Owner of HR and Procurement team tasked to drive and execute strategy of Contingent Workforce. Re-built program to drive scale, quality, compliance, cost savings, and end user experience. Implemented leading practices while partnering with Procurement, HR, Legal, stakeholders, and external vendors.
•Developed and implemented Governance to create accountability and visibility for the CW program
•Created and executed strategy in alignment with proposed goals of how to improve our CW program
•Scaled platforms and providers to meet demand of 110% increase in non-employee headcount
•Implemented diversity tracking measures to promote leading DEI initiatives and increase workforce visibility
•Decreased time to productivity from onboarding by 30%
•Restructured vendor categories to improve worker quality CSAT by 17% and decrease costs by 3%
•Developed and implemented Governance to create accountability and visibility for the CW program
•Created and executed strategy in alignment with proposed goals of how to improve our CW program
•Scaled platforms and providers to meet demand of 110% increase in non-employee headcount
•Implemented diversity tracking measures to promote leading DEI initiatives and increase workforce visibility
•Decreased time to productivity from onboarding by 30%
•Restructured vendor categories to improve worker quality CSAT by 17% and decrease costs by 3%
Accenture
Management Consulting
Technology Manager – Accenture Technology
8/2018 - 1/2021
Part of leadership team empowered to grow the global SAP practice and drive new business by building and enhancing the team through multiple initiatives with strong focus on Sourcing and Procurement and Contingent Workforce Management. Directed teams on new projects from sales through execution and ensuring projects met deliverables and milestones. Strategized with organizational leaders to develop best practices within the global team that would be used in future projects across multiple platforms and industries.
•Worked with leadership to develop practice, build team and foundation to grow our business. Increased team from 3 employees to 15 and developed project methodology and tool kits for future use.
•Drove end-to-end innovation with internal and external clients. From strategy to implementation, led client's journey through new SaaS transformations that changed the way they managed their contingent workforce and enhanced their overall human capital management
•Responded to RFP
•Worked with leadership to develop practice, build team and foundation to grow our business. Increased team from 3 employees to 15 and developed project methodology and tool kits for future use.
•Drove end-to-end innovation with internal and external clients. From strategy to implementation, led client's journey through new SaaS transformations that changed the way they managed their contingent workforce and enhanced their overall human capital management
•Responded to RFP
Kelly Services
Management Consulting
Senior Project Manager – Global Implementation Services
1/2014 - 8/2018
Oversite to ensure design, change management and deployment from the initiating phase through final implementation of global programs. Interfaced with all areas affected including client, internal sponsors, end users, and suppliers. Drove account management, project plan, management of change to scope, risk management/mitigation, schedule and costs, deliverables and training all individuals involved (customer, supplier, and internal Kelly departments). Represented Kelly professionally in community activities and organizations including PMI.
•Implemented Global MSP Programs, including IC/SOW management, while working with VMS partners and driving all aspects of project management.
•Managed client accounts, giving best practice consultation while providing support that exceeded internal and client expectations.
•Worked with Leadership to drive higher level conversations regarding scope, VMS partnerships, and management of timely delivery of project milestones. Handled and escalated ri
•Implemented Global MSP Programs, including IC/SOW management, while working with VMS partners and driving all aspects of project management.
•Managed client accounts, giving best practice consultation while providing support that exceeded internal and client expectations.
•Worked with Leadership to drive higher level conversations regarding scope, VMS partnerships, and management of timely delivery of project milestones. Handled and escalated ri
SAP America
Human Resources
Senior HR Consultant – External Workforce Center
4/2012 - 12/2013
Led global team ensuring consistent best practices to enhance the process of obtaining and managing contingent workforce using SAP Fieldglass, HCM, and CRM technologies. Provided oversight and solution recommendations on project management and processes. Presented solutions to top executives within HR, Finance, Legal, and Security under direct supervision of Global Board to obtain approval.
•Joined mid-project during reorganization of team – worked to analyze current systems/processes to understand past 3 years of project; presented strategic counsel to get project back on track with a reprioritization of goals and objectives.
•Developed relationships with global partners to understand policies and procedures in multiple countries where regulations and legislation vary. Utilized product solutions and team to perform delegated tasks across multiple cross-functional workstreams to complete project goals.
•Monitored overall project portfolio including schedule and resources, status rep
•Joined mid-project during reorganization of team – worked to analyze current systems/processes to understand past 3 years of project; presented strategic counsel to get project back on track with a reprioritization of goals and objectives.
•Developed relationships with global partners to understand policies and procedures in multiple countries where regulations and legislation vary. Utilized product solutions and team to perform delegated tasks across multiple cross-functional workstreams to complete project goals.
•Monitored overall project portfolio including schedule and resources, status rep
Allegis Group
Human Resources
Global Implementation Consultant; Operations Consultant
6/2007 - 3/2012
Provided strategic workforce management consultancy to multiple Fortune 500 companies with spend between $50mil - $500mil. Defined, designed, and presented business technology solutions to enhance how customers acquire talent. Interfaced directly with client leadership and built strong relationships in order to advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
•Implemented technology staffing solution globally for Microsoft through requirement analysis, demonstration of solutions, and final handoff of all requirements. Worked with client and external Vendor Management System (VMS) partners to provide roadmap of future service expansions and enhancements.
•Completed VMS technology implementation. Led change management effort and relationship building with client stakeholders. Demonstrated technology solutions and presented expected outcomes, while ensuring completion of deliverables.
•Acclimated clients to new cloud-based t
•Implemented technology staffing solution globally for Microsoft through requirement analysis, demonstration of solutions, and final handoff of all requirements. Worked with client and external Vendor Management System (VMS) partners to provide roadmap of future service expansions and enhancements.
•Completed VMS technology implementation. Led change management effort and relationship building with client stakeholders. Demonstrated technology solutions and presented expected outcomes, while ensuring completion of deliverables.
•Acclimated clients to new cloud-based t