Cloud solution provider delivering application agnostic solutions.

Facilitated requirements with internal and external stakeholders to create an Advanced Metering Infrastructure (AMI) framework to support "mass deployment" and "business as usual business" scenarios Collaborate with all levels of management and vendors to research and interpret policies and procedures, while documenting acceptance criteria for end-to-end internal and external applications needed to support future business needs Function as the principal contact for all levels of management to ensure timely delivery of fungibles for the largest single hardware and software project in Con Edison history
•Lead discussions with vendors and SMEs to define as-is and to-be state
•Lead discussions with vendors to understand and define all functional and non functional requirements
•Lead discussions with vendors and SMEs to establish priority level of functional and non-functional requirements
•Lead requirement sessions for report definitions for cross organization cross departmental report

Facilitated requirements to convert out of 30-year-old legacy DB2 application and build two new portals (internal and external) separated by middleware to manage the customer and businesses experiences. Collaborate with all levels of management and vendors to research and interpret policies and procedures and document acceptance criteria for end-to-end internal and external applications needed to support future business needs Function as the principal contact for all levels of management to ensure timely delivery of fungibles for the largest software project in Con Edison Energy Services history Lead team discussions and captured acceptance criteria for standardizing BPM sessions to ensure all team members were familiar with and following Agile methodology Lead discussions and created frameworks for automating DG installations from inception of project through billing, processing of high-tension feeders, processing of all business-as usual meter processing

Worked with customers and contractors to safely deliver electric, gas and steam services Facilitated workshops to gather requirements for as-is and to be models to upgrade, replace, install, remove distributive services to customers in midtown Manhattan
•Lead discussions with internal and external stakeholders to define as-is and to-be state
•Lead discussions with internal and external stakeholders to understand what the future vision and energy consumption needs
•Documented functional and non-functional customer requirements to ensure safe and consistent delivery of energy
•Lead discussions with internal and external resources to establish priority levels of functional and non-functional requirements and timelines for delivery
•Ensure all sessions maintained a collaborative environment where internal and external discussions remained productive, and customer focused

Install electric & gas meters
•Troubleshooting non-working electric & gas meters
•Reprogram/replace of non-functional AMR devices
•Appointment scheduling
•Testing of devices to ensure customers will not need additional future support

Reading meters
•Special appointments for long-term no access