Functional Skills

Agile Software Development
Business Analysis
Cloud Architecture
Customer Experience
Data Architecture
Data Management
DevOps
Process Improvements
Project Management
Software Development
Product Development
Product Data Management

Software Skills

AWS
Database design
GitHub
Hubspot
Miro
REST APIs
SQL
Terraform
Cloud computing

Certifications

AWS Certified Cloud Practitioner
CSMCertified Scrum Master
PMI-ACPPMI Agile Certified Practitioner
PSM IProfessional Scrum Master I
Six Sigma Yellow Belt

Sector Experience

Aerospace & Defense
Business Services
Financial Services
Social & Public Sector
Technology

Languages

English

Notable Clients

ALPS
Marsh & McLennan
The Instant Group

Experience

Green Acres Limited Operations
Consultant
6/2016 - Present
Consulting and managing projects in workflow/process improvement, IT operations, product management, program implementation and digital engagement with a focus on tech, financial services and SaaS.

Currently engaged in due diligence and management of acquisition targets in the CRE space.

Flow Start-Up
Director of Product Management
11/2021 - 3/2023
Flow (flowinc.com - a PE/VC fintech platform for forming, onboarding & operating funds)
● Design and implement process, product features, and 3rd-party services into SaaS venture capital fundraising and operations platform
● Establish product management as a first-class function - growing team of 1 to 6 PM+Designers, implementing
data-driven and metrics-measured systems to take customer, industry and best-practice feedback into
actionable products and services
● Constantly engage with clients, prospects and partners to plan, roadmap, and deliver product features and services that align with our general partner client needs
● Build internal tooling and processes to enable customer support, relationship management and sales to best sell and grow our platform

Hashicorp Engineering
Senior Customer Architect
10/2019 - 11/2021
Partner with engineering, sales and product to onboard, plan, and execute implementations in technically
complex on-premise, cloud and multi-cloud environments
● Dive-deep in complex customer problems within performance, connectivity, scalability, observability and ops
● Design customer success and services process to enable GTM goals of adoption, renewals and expansion
● Lead associate-CSAs in training, technical skills and customer engagement practices
● Author reusable guides, examples, and repositories to scale knowledge and adoption through self-service of
internal teams and customers
● Provide consultative devops, security, and cloud adoption guidance for customer’s entire technology stack with
an eye towards how HashiStack adds value

DataStax Operations
Senior Engagement/Project Manager
7/2018 - 7/2019
● Manage delivery engagements, programs and projects for a few of our F100 adopters of DataStax, including industry leaders in aviation, logistics and retail
● Lead midsize delivery teams of solutions architects, cloud engineers, devops and support in analytics, data, DevOps, automation and operations
● Guide customers in their understanding, adoption and implementation of DataStax Enterprise, Spark and Solr technologies

Revinate Start-Up
Director of Integrations
6/2014 - 4/2016
- Responsible for customer, vendor and partner data initiatives by creating relationships, developing APIs, establishing standards, and making apps
- Define, design and manage development of on-prem and cloud technology with Java, PHP, and DB teams

Sungard Consulting Management Consulting
Principal
2/2007 - 5/2014
- Delivered technology solutions in all SDLC areas; wearing hats of technical lead, business analyst, project manager, product manager and sales
- Led design, development, integration and operations of financial applications managing over $4 trillion today for the world’s largest organizations
- Promoted Manager->Senior Manager (2009), Senior Manager->Principal (2013), while growing product-enhancement / custom-projects team from 3 to over 20

BearingPoint Management Consulting
Senior Consultant
1/2004 - 6/2006
- Solution architect for numerous US Air Force business intelligence projects consisting of Cognos BI Suite integrated with DOD enterprise data warehouse systems.
- Project manager for over $1m business intelligence implementation projects. Led ETL, database, SME and BI resources through requirements, design, development and deployment lifecycles.

Early Career Experience Operations
Consultant
1/1997 - 1/2003
- SQL development, analytics and DBA in accounting/payroll processing
- Founder of successful data archival & networking service services company for law/medical firms
- SMB network design and implementation