• Helping startups bootstrap, optimize, and scale up data pipelines for their AI/LLM products.

• Defined the operational roadmap for Dropbox's data organization, reducing project delivery time by 25% and driving adoption of scalable data solutions. Standardized workflows and mentored engineers to enhance execution and impact.
• Spearheaded the development of advanced machine learning models to analyze user relationships and behaviors, driving $15M in annual recurring revenue (ARR). Optimized user engagement strategies, contributing to product adoption and activation improvements.
• Streamlined the hiring process by refining interview questions, standardizing evaluations, and improving onboarding.

• Designed and led Shopify's first LLM application, generating $5M+ in annual savings while setting new standards for AI-driven support. Developed data privacy and governance frameworks to ensure secure handling of PII and chat data, ensuring compliance across all interactions.
• Led a team of 13 in migrating 80+ data and machine learning models, ensuring scalability and reli ability. Coordinated with the core data engineering group on Shopify-wide migration, overcoming technical challenges and enabling seamless system integration
• Established and led Shopify's first A/B experimentation team for the Help Center, running tests on support staff, interaction data, and user experience to drive Shopify's growth. Streamlined testing processes, increasing experiment throughput by 3x while maintaining accuracy, and automated pipeline components to enable faster insights and improved decision-making.

• Defined Shopify's POS growth funnel and identified key milestones, resulting in a 70% YoY growth for first-time customers.
• Developed self-serve high fidelity LTV and CAC models to optimize marketing spend, enhancing campaign efficiency by 8%.

• Augmented core fraud detection products via a novel anomaly detection algorithm, reducing false positives by 40%.
• Revamped company-wide model deployment using AWS infrastructure and IaC, reducing deploy ment time by 60%.

• Deployed the first Prime ebooks recommendation system, addressing challenges of series catego rization and sparse data.
• Developed onboarding programs for technical development on recommendation systems and on call rotation.

• Built applications and data pipelines for Oracle's Procurement Services, ensuring data integrity and efficiency.