-Lead product and project management for the room controls pod, tasked with enabling thermostat and lighting controls through the Hilton Honors app and TV, with dotted line management of four Engineers
-Tell the Connected Room story to prospective/existing owners, Team Members, and media
-Oversee Connected Room product analytics strategy
-Write brand standards and budget guidance for Connected Room product; partner cross-functionally to ensure publication and compliance

-Launched and managed Choice Labs, a structured technology innovation program
-Established Choice’s digital guest services strategy to extend Choice’s digital relationship with guests into the stay experience, blending digital and physical technologies

-Served as internal consultant and cross-functional project manager for the Marketing & Distribution organization, including Loyalty, Marketing, Customer Acquisition, Digital Commerce, Global Sales, Revenue Management, and Third Party Distribution
-Developed communication strategy for Marketing & Distribution initiatives, including monthly training sessions for new General Managers/Owners and management of the Marketing & Distribution team’s franchisee convention messaging and $300K budget