Functional Skills

Communications
Project Management
Quality Control
Sales and Operations Planning (S&OP)
Crisis Management
Leadership Development
Data Architecture
Integration Management (IMO)
Data Management
Content Marketing

Software Skills

Microsoft Excel
Microsoft Word
Outlook
Microsoft Office
WordPress
Salesforce Sales Cloud
Adobe InDesign

Sector Experience

Media & Entertainment
Retail
Social & Public Sector
Travel & Hospitality

Experience

Freelance Media & Communications
Freelance Translator and Proofreader
1/2001 - Present
• Translation of documents in EN/FR/ES.
• Proofreading for various written materials, including medical documents, software manuals, and academic writing.
• Skills: Stakeholder Engagement, Editing, Proofreading, Translation, Project Management.

Freelance Media & Communications
Journalist, Producer and Photographer
1/2007 - Present
• Research, pitch, and write news articles, features, and magazine stories.
• Provided photography services for various publications.
• Produce media for radio, video, and online.
• Skills: Stakeholder Engagement, Persuasion, Critical Thinking, Editing, Proofreading.

KEYS Employment & Newcomer Services Corporate Strategy & Development
Inclusion Advisor
2/2023 - Present
• Engage organizations to endorse the Workplace Inclusion Charter and determine DEI priorities.
• Lead implementations and provide recommendations based on qualitative and quantitative data analysis.
• Facilitate workshops and trainings on DEI topics.
• Skills: Program Development, Stakeholder Engagement, Critical Thinking, Policy Analysis, Data Analysis

Medical Device Solutions, TransPerfect Media & Communications
FQA Specialist
12/2020 - 11/2023
• Proofread documents related to medical device solutions in 25+ languages.
• Ensure proper formatting, grammar, and translation.
• Skills: Critical Thinking, Editing, Multilingual Proofreading.

KEYS Employment & Newcomer Services Other
Newcomer Child and Youth Integration Advisor
11/2021 - 3/2023
• Case management of refugee and newcomer children, youth, and families.
• Secured funding for recreational programming and ESL tutoring programs.
• Established Queen's University scholarship opportunities for refugee youth.
• Skills: Stakeholder Engagement, Program Development, Critical Thinking, Refugee Resettlement, Policy Analysis, Translation/Interpretation, Intercultural Awareness.

Community Support and Quality Control, Kenshō Health Start-Up
Copywriter
12/2019 - 6/2021
• Quality control, proofreading, and copywriting for a health tech startup.
• Social media engagement and community support.
• Skills: Stakeholder Engagement, Editing, Proofreading.

The Canada Homestay Network Other
Relationship Manager
8/2015 - 4/2019
• Managed a large homestay program, including student and host family applications, orientation, training, and support.
• Worked with international universities and Queen's University to create youth programs.
• Management of emergency situations.

Bombardier Marketing
Administrative Proposal Specialist/Proposal Coordinator
2/2014 - 8/2015
• Coordinated production of proposal documents in response to international RFP/RFQs.
• Managed documentation and administrative support for various departments.
• Interned with Technical Publications and Training in 2006.

Ontario Provincial Police Media & Communications
Bilingual Communications Operator 2
9/2009 - 3/2013
• Managed call-taking and dispatching duties in English and French for all of Eastern Ontario.
• Responded to emergency and non-emergency calls for service, liaised with police agencies, government agencies, emergency services, public and other community stakeholders.
• Skills: Stakeholder Engagement, Persuasion, Crisis Management, Critical Thinking, Emergency Services.