Key Accomplishments:
• Established Organization goal setting processes, OKR, KPI & Balanced Scorecard implementations, and Performance Management processes in healthcare and SaaS environments.
• Supported a manufacturing company during COVID in downsizing and rescaling of operations while realizing a 15% improvement in net income.
• Partnered with Sales and Finance leaders while overseeing a Technology creative team to implement a pricing model for made-to-order work that delivered +8% profit margin.
• Enhanced team capacity by driving project implementations – a new service delivery model (healthcare) to mfg. standard work (SaaS) to technology software implementations (SaaS).

• Oversaw multiple Pharmacy and Healthcare locations, with P&L responsibility. Key Accomplishments:
• Overhauled company operating system, including organization redesign, strategic planning and goal deployment, performance management, operating reviews.
• Revitalized and expanded the senior leadership team with experts in their domains.
• Executed on transformational initiatives - ERP implementation, new business acquisition and geographical expansion.

• P&L oversight for two medical laboratories in Canada and a network of patient service centers in Southwest Ontario. Key Accomplishments:
• Point person on key National Operational initiatives – greenfield expansion in Alberta, acquisition of a leading competitor, consolidation review of the Ontario operation, and new balanced scorecards. $12M in net new revenue, $2M+ in OpEx savings.
• Best-in-class performance benchmarked by other locations and companies – OTD sustained
● 99%, 100% regulatory audit scores, EH&S site of the year, productivity gains 5% YoY.
• Boosted annual revenue by $4M by taking new tests to market.
• Blitzed a geographical region to win an additional 25% market share from our leading competitor.

• P&L responsibility for a hydraulics manufacturing facility producing thermoplastic products. Key Accomplishments:
• Led the integration of this private acquisition into Eaton's structure by implementing the Eaton Business System and other operating system practices.
• Developed and/or changed out the leadership team to focus on core values and performance.
• Modernized operational effectiveness and gained 8% productivity through workflow and scheduling.

• Led an aerospace operation which manufactured sheet metal components and assemblies for airframe manufacturers. Key Accomplishments:
• Slashed inventory and lead times by 20% over 12 months by introducing lean principles.