Sector Experience

Business Services
Technology
Telecom
Travel & Hospitality
Big 4 Accounting
Top Consulting Firms

Experience

Freelance Corporate Strategy & Development
Product Strategy Consultant
5/2014 - Present
Engaged by clients to identify and develop new areas of value for their business, leveraging expertise in customer analytics and product strategy. Multiple engagements in partnership with frog Design in San Francisco as the Strategy Lead on projects for clients such as Pfizer and CableLabs.

EataCity Start-Up
Founder
10/2014 - 4/2017
I created EataCity to follow my passion for food and travel. Using principles of structured data and machine learning, EataCity dynamically curates local food blogger reviews into travel guides for foodies. I designed and built the web app (Python, Django, PostgreSQL, JavaScript, Heroku), integrated with third-party APIs for mapping advertising and affiliate marketing, as well as doing the digital marketing (SEO, SEM, social, analytics), and content writing.

MIT Media Lab Other
Visiting Scientist
9/2012 - 1/2014
Leading research and development of medium to long-term innovation projects. Working with research groups in the Lab to move research into commercially viable products. With focus given to:
- Data visualization
- Mobile innovation
- Wearable devices and the 'Internet of Things'
- Consumer-led design
- Ed Tech
- Internet-based communication platforms

SingTel Corporate Strategy & Development
Director, Innovation Lab
9/2012 - 1/2014
Two-part role, firstly in product innovation working at the MIT Media Lab. And secondly working in Business Development, identifying and partnering with US-based companies to lunch products in Asia.

SingTel Marketing
Associate Marketing Director
5/2011 - 8/2012
Member of a new division to drive the digital transformation of SingTel. Partnered with external consultants (McKinsey & Co) to identify areas for potential growth, then incubated these growth opportunities. Led product development and marketing for NewsLoop, a regional news aggregation app. Set up reporting systems for customer analytics and financial metrics, and built team of analysts to support these activities. NewsLoop hit revenue and acquisition targets six months ahead of schedule.

Telecom New Zealand Marketing
Senior Product Marketing Manager
8/2008 - 3/2011
Spark is the largest telecommunications provider in New Zealand serving 60% of the population with fixed, mobile and data services. Owned the proposition roadmap for all consumer mobile products encompassing pricing plans, value-added services, and physical handset sales. Led market research activities to identify areas for new product development, built financial models to prove product viability, managed marketing campaigns, and performed ongoing analytics reporting for existing products.

Vodafone Marketing
Marketing Manager - Data Analytics and Pricing
12/2003 - 8/2008
Building business cases for new product development; market research, data analytics and pricing. Ran qualitative and qualitative market research projects. Created financial models to test product viability and profitability. Presented analysis as a formal business case to the C-suite for approval. Worked on the most critical projects to the business including new pricing plans to drive growth in mobile data services and launch the first iPhone outside the US.

Deloitte Management Consulting
Management Consultant - Digital
9/1999 - 12/2002
Helping companies with digital strategy and adoption of technology to drive business growth.