Functional Skills

Project Management
CRM Selection / Implementation
Industry Expertise

Software Skills

Salesforce
Salesforce Sales Cloud
Microsoft Office
Smartsheet
Database migration
Unit testing
Integration testing

Certifications

Salesforce Administrator
Salesforce Sales Cloud Consultant

Sector Experience

Business Services
Social & Public Sector
Technology

Experience

Self-Employed Information Technology
Salesforce Contractor
1/2021 - Present
Partner with Organizations to design and implement CRM solutions on the Salesforce platform.

KELL Partners Information Technology
Senior Project Manager/ Salesforce Consultant
9/2016 - 12/2020
Partner with Nonprofit Organizations and Higher Education Institutions to
implement CRM solutions on the Salesforce platform

University of Illinois Foundation Information Technology
CRM Functional Lead
2/2014 - 3/2016
Led functional side of $17 million CRM implementation

University of Illinois, Decision Support Information Technology
Assistant Director Information Solutions
2/2010 - 2/2014
Managed full portfolio of Business Intelligence project work, supervised team of Project Managers, Business Analysts and BI Developers

University of Illinois, Decision Support Information Technology
Senior Project Manager
2/2006 - 1/2010
Managed a variety of projects, adding data to the Enterprise Data
Warehouse and deploying new analytic solutions to the business community

University of Illinois, Decision Support Information Technology
Requirements and Metadata Coordinator
2/2004 - 1/2006
Managed all aspects of the functional and metadata processes, supervised the business analyst staff

State Farm Insurance Cos. Information Technology
Systems Analyst
2/1993 - 1/2004
Filled a variety of roles supporting Ledger systems and the Enterprise Data Warehouse