• Moderating online community groups for programs and membership in alignment with the group
guidelines
• Identify opportunities to improve engagement within the community and serve them better, proposing
them to the team, and then implementing them
• Testimonial and content management
• Looks for opportunities to improve customer experience, suggests them to Visionary/CEO, and
implements them
• Manage customer communication and maintain a retention rate or 92% or greater in the membership
community (my average was 96% in 2022)
• Write sales emails and sales page copy for launches
• Contributed to the execution of a $1mil program launch in Q2 of 2023.
• Write high SEO yielding blog posts and web copy for optimal Google searchability

• Translating solutions into effective business proposals
• Analyzing various business products and services
• Coordinating proposal development
• Applying layout and other desktop publishing skills
• Editing content for clarification and consistency
• Adhering to proposal schedule deadlines
• Understanding proposal databases

• Prepare, rewrite and edit copy to improve readability.
• Verify facts, dates, and measurements, using standard reference sources.
• Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
• Evaluate and edit presentations and other materials submitted for government client review and confer
with architect and designers regarding changes in content, style or organization.
• Allocate print space for design plan text, photos, and illustrations according to space parameters and
copy significance, using knowledge of layout principles.
• Meet frequently with artists, typesetters, layout personnel, marketing directors, and production
managers to discuss projects and resolve problems.
• Make use of InDesign, Microsoft Excel, and Power Point to create presentations and proposals for
government clients such as DFAS and DLA.

Write and revise copy on pieces including; postcards, newsletter articles, advertisements, brochures,
sales tools, press releases etc. and develop engaging content for the SDFCU website including product
features and promotions.
• Work collaboratively to design and edit promotional materials such as emails, print and digital
brochures, flyers, posters and direct mail pieces.
• Create marketing site usage reports with goals of optimizing future campaigns.
• Generate advertising copy for TV, Radio, Social Media and Online Campaigns.
• Collaborate with outside agencies and companies on varying projects.
• Provide creative direction to graphic designer and work closely with digital and media specialist to
perform duties.
• Research and generate new communication and marketing tools.

Develop marketing campaigns to drive donor interest and meet the needs of the community.
• Write and edit monthly newsletters and communications to volunteers and donors.
• Edit and write copy for marketing pieces and website.
• Procure items and other in-kind donations in the planning of high-profile fundraising events.
• Assist in updating social media and research new social media marketing opportunities.

Developed written copy for print and online communication and marketing materials.
• Created targeted campaigns appropriate to each product for specific publishing industry markets and
end-users.
• Collaborated with editorial, graphic design and production teams to meet publishing house deadlines
and objectives in developing high impact four color products for internal and external campaigns.
• Presented marketing campaign proposals to executive leadership and peers.
• Maintained the appearance of the company website with updated information and images.
• Researched and purchased email lists to supplement maintained lists.
• Strategized and planned marketing activities to meet editorial and business objectives.
• Edited copy, reports, and book content, containing material appropriate for children and early
childhood. educators, to be submitted for printing through outside vendors.
• Responsible for proofreading, book design layout and conversion to eBook format.
• Maintaine

Managed all major donors, foundations, corporations and planned giving donor records.
• Supported marketing and promotional efforts for peer reviewed publications for APA Violence
Prevention office and ACT program submissions.
• Develop email campaigns to promote new publications and educational seminars.
• Edited journal content for submission by my department.
• Conducted donor research and developed donor/prospect profile reports.
• Established and enhanced paper and electronic filing systems and coordinated outreach mailings.
• Monitored and maintained two websites for the office.
• Maintained a thorough and updated knowledge of the issues related to the mission and work of the
office through research and participation in conferences, seminars and briefings representing the office.
• Created and edited marketing materials containing psychological content for use at national
conferences and "in-house" meetings.
• Communicated with committee members and collaborated with

Collaborated with graphic designers and advertising assistants to create high impact advertising
campaigns for print and the web.
• Proofread print product copy and submitted final version to production.
• Supervised small team of advertising assistants and designers within the advertising department.
• Identified new opportunities and programs to generate incremental revenue.
• Developed a strategic plan to achieve sales goals by product, by month and by year.
• Presented campaigns to existing and prospective clients and provided expert knowledge on business
development strategies.

Led the developmental editing work.
• Assigned reporting tasks to staff writers.
• Utilized InDesign to create layout of the monthly publication.
• Edited copy and collaborated with advertisers and designers to arrange appropriate tie-ins.