Contract Work – Project Manager & Scrum Master for our client, the U.S. General Services Administration (GSA). I obtained a Moderate Risk Public Trust (MRPT) level security clearance for this role. I created and updated Smartsheet project plans, agile projects, burndown charts, and dashboards regularly while collaborating with team members daily to lead multiple projects to successful completion.

Supported ASAP (formerly Waitr and BiteSquad brands), each consisting of admin-facing, consumer-facing, and driver-facing products across web, mobile, and mobile web platforms. I quickly became one of the top performers on the QA team as I embraced end-to-end testing across brands and as we consolidated efforts into one cohesive brand.

Contract Work – Testing Alpha and Beta sprint deliveries. I tested their mobile gaming application, Team Manager, primarily focusing on baseball/softball for youth sports. Coaches and families can track real-life games on a native mobile application platform.

Contract Work – KPMG Client – Primary tester for their Singularity Maintenance Release which is an internal web application that focuses on complex business process curriculum flows.

OVC provides a cutting-edge Point of Sale (PoS) Cross Channel Retail system.
• Hands-on working manager of 5 manual QA resources (2 local; 3 in India) and contributing to the management of 2 additional automation resources.
• PoS/Retail Till Testing for multiple clients with hardware peripherals (printer, scanner, cash drawer, line display, payment devices); via mouse/touch screen and blue tooth/wired connections as required.
• Point of Sale (PoS) at OVC: client till installation (1-step) and localhost jar testing; Postman and Advanced REST Client API testing; Verifone (Point, Ocius) and Ingenico payment device testing; tlog testing via S3, jsonlint, jsonlinteditor; cash management testing; client testing over VPN (Cisco, SafeNet); executing command line deploy changes, local jar, and a silent installer; gift card testing (Saavy, GiveX); A4/Network Print testing.
• Produced and published internal and external facing release notes via the wiki (collaboration of 10 Jira projects); ma

APS produces medical eLearning courses available on the GNOSIS™ platform.
• In addition to my role as QA manager, I was also the Accreditation Manager for 3 years; I later handed off those duties to focus on QA. During that time, I was responsible for maintaining previously existing agreements with multiple providers as well as applying for and receiving APS's own ACCME & ANCC accreditation status. These roles complemented each other nicely; both required great attention to detail.
• Reviewed all content prior to production (logged/verified bugs accordingly): content management (copy QA, proofreading) and website QA.
• Instrumental in the functional testing of the new GNOSIS™ platform LMS and supported the client services team using Salesforce.

CellExchange Federal, Inc. is a contractor serving the federal government by creating web-based portals predominantly for the US Navy and US Air Force.
• Promoted to a Senior QA Engineer while working on the US Navy team; and again, to a QA Lead while working on the US Air Force team.
• Managed QA team assignments and activities for teams as large as six people while working on the US Air Force team.
• Experience working with government QA engineers at the customer worksite in Randolph Air Force Base in San Antonio, TX.
• Responsible for submitting the following DoD Contract Data Requirements Lists (CDRLs) as deliverables for CellExchange's federal government contracts. I also collaborated with other team members in the delivery of several other CDRLs.
• Contributed to CellExchange Federal, Inc. achieving SEI CMMI Maturity Level 2 in the role of Functional Area Representative. Previous Related Work Experience