Conducting Solution Reviews and Contract Certifications for deals $10M - $150M
• Strategic leadership reviewing solutions, finance and contracts with Market, Delivery and Service Line Leads, improving cost and skills alignment, win rate, timely delivery and margin.
• Directing Architects and Finance on solutioning, sourcing, risk ~, cost~ and programme management.
• Guiding general managers, account leaders, offering and practice leads on developing and proposing solutions with focus on client benefits in safe, secure, sustainable and profitable delivery.
• Integrating best practice in architecture, integration, automation and service management, IT security, planning, governance. Monitoring opportunities, bids, proposals, contracts and delivery plans.
• Promoting IT and service governance, including ITIL, CMMi, Application Management and Automation.

Advising law firm CIO and board on Change, IT governance, information security and project practice
• Overhaul and re-issue of IT strategy, incl. governance, budget, risk and control improvements, alignment with corporate governance and future demands of this fast-growing law firm.
● • Business change aspects of legal process support, operating model changes, rapid change, regulatory demands, project culture, best practice IT service management and IT governance.
• Knowledge management aspects, internal customer relationships, stakeholder engagement practice, project management and business analysis standards and education, monitoring of improvement.
• Business requirements and dependencies focus for reducing cost and volume of change after recent mergers, exploiting automation opportunities (RPA and business solution specific), analytics and BI.
• ITIL process development and target setting, OKR development and segregation of roles.

(overlapping with above) , KYNETEC Limited Responsible for MSP contract and practice review, tender for services, selection criteria and change recommendations, incl. ITIL and best practice guidance, sourcing model changes + adoption
• Comprehensive contract review and requirements for improved, more cost-effective service.
• Requirements gathering, sourcing model, RFP formulation, business case and approval process.
• Full tender programme to partner with stronger MSP for changed requirements.
• Risk and dependencies focus based on current service delivery
• On-boarding and transition planning for new end-user service model.

Responsible for program practice review, best practice advisory, business transformation planning and governance/facilitation for this world-leading ESG disclosure provider
• Quick assessment and key challenges in ways-of-working, governance and delivery practice.
• Focus on C-Level buy-in, program priorities aligned to strategy, improved planning and agile practice.
• Budget changes and financial control practice, supplier management, acceptance and product planning
• Improving comms and bringing business stakeholders back into program ownership and commitment, stakeholder engagement improvements and better reports and advisory for sponsors

(overlapping with above) Responsible for registrations, bids and expert deployment on Government procurement frameworks
• Managed multiple specialist opportunities/bids and project delivery, coordinating marketing approach, submitting proposals and bids, resourcing and planning delivery
• Registered the firm for specific ITSM and transformation services under the new cloud arrangements, including artefacts, design approach and service definition

Responsible for tender responses for complex, time-constrained industry-first delivery programs
• Coordinated, estimated, drafted major tender responses and submitted on time on 2-year service build.
• Built teams of senior managers, repository-based content and daily stand-ups and group sessions
• Led business and data analysis, technology refresh planning, guided on tender practice.
• Won the bid with high-quality proposal inside short window, with process model, requirements & risks

(overlapping with above) Responsible for managing the delivery of a critical program to enhance data privacy and protection
• Reported directly to Board, and managed stakeholders across specialist departments business-wide.
• Engaged stakeholders to manage benefits, business process and security improvements/compliance.
• Directed information governance alignment (data retention requirements, etc.) for GDPR compliance, creating educational materials, self-service online content and job aids rapidly improving adoption.
• Cyber Essentials accreditation and planning of CE Plus preparations, alignment with ISO27001/2.
• Full remit for legal projects across disclosure, witness preparation & efficient information management.
• Pioneered and embedded best practice project standards to ensure consistency and quality deliveries

(overlapping with above) Responsible for reviewing a legacy antiquated estate to identify risks and key migration challenges
• Identified and resolved multiple issues stalling Azure realisation & specific 365 application development.
• Validated ERP data remediation + business case for Finance migrating to Dynamics and GAD overhaul.
• Access and information security assessment and requirements for replacement infosec solution
• Integration plans and options comparison for Dynamics & Access Dimensions finance systems

Responsible for completing a program review to accelerate delivery of key improvement initiatives
• Initially hired to oversee ERP integration of the new in-house developed maintenance system.
• Focused on system development and integration, data solutions, automation & service contracts
• Directed cyber security workstream, created European policy centre and began global alignment
• Developed and implemented improved threat / risk assessment process & penetration test practice
• Initiated rail industry cyber working group with DfT to address absence of train systems standards.
• Carried out high level ISO27001 audit/assessment to project compliance preparations.
• Managed corporate GDPR, established cross-functional action group and data mapping in 4 weeks
• Defined programs and introduced improved stakeholder engagement & communications, robust program governance and effective business change management
• Conducted architectural, data & infosec review and business analysis,

Responsible for managing large-scale SAP migration and departmental transformation programs
• Led program with 8 projects, including outsourcing, automation, info governance and service contracts
• Aligned master data management across development and operations, start of information governance, new data and access (IAMS) security standards across Europe for infra and end-user-computing
• Improved governance and engaged stakeholders to obtain support for challenging migration approach
• New ERP rationalisation & transition approach, reformed cutover plan & improve supplier performance
• Led Euro migration of EUC outsource, accelerated proposals and directed RFP to save £5m in 5 years
• Effectively managed SAP legacy migration to a new data centre to secure £900k+ saving in year 1
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