Functional Skills
Sector Experience
Notable Clients
Experience
and market share maturation.
challenges, generating new leads from key accounts, and driving results for a 7,000-suite luxury resort on the Las Vegas Strip.
Enhanced the engagement with Strategic Partners to drive maximum market share for the resort.
• Delivered 2019 year-end goal attainment of 121%.
• Orchestrated multiple roundtables that featured C-suite leaders and Senior Executives, increasing exposure through executive engagements, summits, and workshops.
• Personally managed key relationships with technology, healthcare, financial, retail, sports & sports lifestyle products, and automotive accounts, while leveraging strategic account management to solve challenges, add value, and develop partnerships to grow market share.
Increased destination's topline revenue with a core focus on group room sales, events, and meetings.
• Delivered consistent revenue growth, averaging an 1 1% YOY group room night increase annually for three consecutive years, dominating the entire competitive set and finishing FY2016 with RevPAR growth of 12%.
• Increased face-to-face client engagement from the sales team by 30% while simultaneously developing social media campaigns that resulted in engagement rates at 30x LinkedIn's average performance.
• Built the Destination Services team from the ground up, including instituting the processes and infrastructure necessary for all event management and destination services support for program execution. Page 2 of 2 Professional Experience, continued…
• Won the Best RevPAR Growth Award for Hilton Hotels and Resorts.
• Led the organization to receive the Most Improved RevPAR Index Award for the luxury segment in 2012.
• Increased team member engagement scores by 19 points in the first year.
• Advanced market share in a highly competitive hospitality market by differentiating the resort's assets, including 9 public and private golf courses, 41 swimming pools, and 23 tennis courts.
• Achieved 123% to goal for group revenue, as well as 107% for travel management companies, resulting in the Enterprise Global Sales Team of the Year Award.
• In back-to-back years, received a 100% employee engagement score in two core categories: Leadership and Teamwork.
• Led the efforts in negotiating and executing a new Preferred Partnership Agreement and customized General Sales Agreement with the top group intermediary account.
• Achieved greater than 105% to goal for total revenue, enabling Marriott to achieve and maintain a #1 market share ranking.
• Established the highest group and transient revenue results in the history of the resort, resulting in substantial market share growth in a highly competitive environment.
• Increased overall revenue for the resort by 9.1% and achieved a RevPAR increase of 7.5% YOY while overseeing the end to-end sales and marketing strategy for the resort.
• Placed a strong emphasis on employee engagement, training, and professional development resulting in the highest engagement scores in the resort's history.