Healthcare technology start up.
VP
OF
EXPERIENCE:
Responsible for ensuring a high quality experience for employees and clients. Developed and deployed the full implementation process for company product with all early adopter clientele. Established and enforced human resources policies, new hire training programs, and strategic client communication.
• Implemented new electronic payroll and HR system (Paycor) including employee self-service interface, time cards, and new hire self-onboarding.
• Successfully implemented two critical value-add modules with current clientele, maintaining a 100% client retention.
• Headed the Fun Committee, organizing and running the employee holiday party and creating the company yearbook.

90-person organization focused on installing and servicing petroleum fuel systems and operations of 14 car washes.
HR MANAGER:
Lead development of HR function from ground up including crafting human resources programs and policies to meet strategic organizational goals. Provide support to company owner by evolving organization through creation and implementation of basic employee policies, training protocols, recruiting strategies, and benefits offerings.
• Implemented new electronic payroll and HR system (Paycom) including employee self-service interface, time cards, and new hire self-onboarding; overcame reluctance of staff by introducing training and continuous support.
• Analyzed existing benefits offerings and engaged with PE firm to communicate employee needs; updated Employee Benefit Guide, providing comprehensive overview of all benefits, and communicated benefit changes to staff.
• Deployed first employee engagement survey and generated 82% participation rate across organ

Major food production operation with 350 employees.
TALENT & CULTURE MANAGER:
Provided strategic and tactical HR support to employee base of 300+ frontline and management staff within manufacturing facility. Contributed to operations leadership in performance management, performance improvement, staff development, and enterprise-wide collaboration. Directly managed 15 reports across HR and Security functions.
Amanda Wiles page 2 of 3
405.820.2435
│ wiles.weekly@gmail.com
• Navigated challenges associated with vendor staffing to successfully execute health screening and flu shot clinic under significantly constrained timeline.
• Established safety focused culture to address high level of recordable incidents prior to hire; facilitated monthly safety meeting with mandatory attendance by representatives of all departments.
• Identified reasons for exceptional high employee attrition due to increased sales volume at company by interviewing over 120 employees over 6 weeks; resulted

Food service, facilities, and uniform services provider.
HUMAN RESOURCES DIRECTOR:
Delivered HR expertise and full-cycle tactical HR for largest hotel and conference center in Oklahoma with 900 guest rooms and over 30K square feet of conference space. Partnered with operational leaders to determine staffing needs, interview applicants, train employees, and facilitate employee relations.
• Developed diverse and inclusive work environment across hotel by implementing several key initiatives to address diversity and inclusion, expand recruiting efforts, and increase leadership skills.
• Updated employee policy manuals to better reflect company's culture of inclusion while balancing priorities ofstaff, client, and leadership team.
• Created and chaired first-ever CARE committee for hotel, focusing on Creating Atmosphere of Recognition and Engagement; coordinated with volunteers from all departments.

Major multinational organization with variety of business segments.
HUMAN RESOURCES DIRECTOR - OKC AREA:
Provided on-site HR leadership for 5 districts. Led recruiting, onboarding, performance management, and employee relations across 52 kitchens. Investigated and resolved employee issues and served as point of contact for account acquisition employee transitions.
• Earned ServSafe certification and guided development of ServSafe study program for employee base; delivered 85%+ pass rate for classes.
• Chaired planning committee for Summer Conference spanning 2 days of training for Supervisors and Managers from 16 different accounts in Oklahoma and Colorado.
• Furthered diversity initiatives as corporate-wide Diversity Learning Lab producer, providing training and guidance to management level employees nationwide.

Long term care and skilled nursing facility with 150 patient capacity.

recruitment, processing, and on-boarding of new employees. Ensured compliance with applicable laws and regulations.
• Recruited, maintained, and coordinated training for staff while organization experienced unprecedented 221% growth in skilled patient census.
• Organized, directed, and facilitated employee education on relevant topics of safety, policy and procedure, and industry developments.
● LOCKE SUPPLY COMPANY
● Oklahoma City, OK
2011– 2012
Employee owned plumbing, electrical, and HVAC distributor. page 3 of 3
405.820.2435
│ wiles.weekly@gmail.com
HUMAN RESOURCES ASSISTANT:
Provided point of contact for 650+ employees across 5 states surrounding benefits, discipline, policy, and procedures. Processed new hire paperwork and ensured integration into payroll and HR technology.