- Lead and grow operations team at rapidly growing e-commerce startup from series A to series D
- Execute to support business growth, deliver the best customer experience, and optimize cost and cash
- Scope includes inventory planning, sourcing, procurement, fulfillment, and transportation
- Directly responsible for cost items on the P&L and drive positive change across the board
- Manage relationships with shipping carriers, suppliers, logistics partners, and service providers

- Updated 3-year financial plan and reviewed performance vs. plan with executives
- Put together monthly business updates for the board
- Drove strategic decisions, including pricing, new product category introduction, shipping and customer policies, etc.
- Analyzed and tracked financial, marketing, and operational metrics
- Initiated and implemented cost optimization initiatives to improve gross margin

- Led a team that manages cradle-to-grave sales forecasting throughout the product lifecycle
- Provided category assessment and other market intelligence in the greenlight process for new games
- Led corporate forecast process to generate sales targets that facilitate business planning, trade budgeting, and executive communication
- Collaborated with supply chain team to generate appropriate build decisions that accommodate customer demand without creating excess inventory

- Managed project to improve demand planning/forecasting system and process
- Built business case for new project and successfully received capital funding from executive-level budgeting process
- Forecasted demand for service materials and achieved over 80% forecast accuracy
- Initiated and led strategic planning sessions for supply chain organization

- Worked on strategy and operational engagements for Fortune 500 companies in the fields of retail, financial services, technology, and healthcare
- Responsible for end-to-end consulting activities including: data collection and analysis, primary and secondary consumer and industry research, client management, project planning, and presentation making and delivery
- Managed junior consultants and summer interns