Functional Skills
Product Strategy
Business Planning
Program Management
Data Modeling
Customer / Vendor Calls
Software Skills
SQL
Microsoft Excel
Microsoft PowerPoint
Sector Experience
Business Services
Retail
Social & Public Sector
Transportation & Logistics
Fortune 500
Experience
Amazon
Product Management / Strategy
Program Manager
3/2021 - Present
I manage products that Amazons drivers use to manage their routes and customer communication.
CasaOne
Customer Service
Associate Director of Customer Success
6/2019 - 11/2020
Managed 12 person CS team for a venture backed online retailer focusing on FF&E
Workshop Cafe
Operations
Director of Operations and Product Management
6/2017 - 12/2018
Managed Operations and Product for a venture backed retail company.
Advisory Board Company
Management Consulting
Senior Consultant
3/2012 - 6/2015
Managed portfolio of 15 universities, led cost saving projects totaling north of $15M/school