Functional Skills

Product Strategy
Business Planning
Program Management
Data Modeling
Customer / Vendor Calls

Software Skills

SQL
Microsoft Excel
Microsoft PowerPoint

Sector Experience

Business Services
Retail
Social & Public Sector
Transportation & Logistics
Fortune 500

Experience

Amazon Product Management / Strategy
Program Manager
3/2021 - Present
I manage products that Amazons drivers use to manage their routes and customer communication.

CasaOne Customer Service
Associate Director of Customer Success
6/2019 - 11/2020
Managed 12 person CS team for a venture backed online retailer focusing on FF&E

Workshop Cafe Operations
Director of Operations and Product Management
6/2017 - 12/2018
Managed Operations and Product for a venture backed retail company.

Advisory Board Company Management Consulting
Senior Consultant
3/2012 - 6/2015
Managed portfolio of 15 universities, led cost saving projects totaling north of $15M/school