OPENLANE is one of the world's largest digital, B2B and B2B2C used vehicle marketplaces and technology providers, operating 40+ digital platforms and 25 physical locations across North America and Europe. The company facilitates ~3.5 million transactions annually with a gross marketplace value of $40 billion and offers a portfolio of SaaS, financing, and technology solutions to its OEM, fleet, financial, dealer and consumer customers in 80 countries.
Reporting to the CEO, I led the P&L of the international marketplace business and the services (logistics, inspections, repossessions, keys) businesses, as well as global operations and business transformation office. I served as member of Executive Committee, Investment Committee, and Corporate Risk Committee (reporting to Board's Risk Committee).
• Doubled profitability of services and international markets (1500 employees, $1.5B gross revenue) through product investments, market share growth, platform simplification, operational effic

Responsible for managing operations, budget and personnel supporting OPENLANE's $1.5B physical auction business unit, including 70+ physical locations, 12,000 employees and more than 2 million vehicle transactions annually.
• Productized ADESA vehicle reconditioning services, effectively positioning ADESA United States business (55 locations) for 2022 sale to Carvana, generating $2.2B in cash-based value creation for OPENLANE shareholders
• Restructured business during COVID, eliminating $240M of operational and overhead costs and improving EBITDA profitability by +400 bps

Reporting to the COO, lead strategic analysis, operational efficiency, go-to-market and business transformation efforts across OPENLANE's 25-company portfolio, including auctions, logistics, inspections, reconditioning, and SaaS services
• Designed and executed enterprise initiative to create cross-functional sales and account management teams, unifying the company's sales strategy, reducing operational overlap, and improving the customer experience
• Increased sales and conversion by integration and adaptation of newly-acquired DRIVIN data analytics capabilities

Reporting to the CEO, oversaw global functions in supply chain planning, operations and customer solution engineering, real estate, quality, continuous improvement, environmental health/safety, sustainability, and program management for former Fortune 100 (currently private), $50B+, 40-country tech distributor and global supply-chain/logistics provider.
• Led global engineering function, operating 16M+ sq ft in 150 logistics centers across 30+ countries
• Established revenue streams in newly established supply chain solutions business through global client acquisitions, including Google and Microsoft
• Positioned Supply Chain Solutions business for 2022, $2B sale to CEVA Logistics by growing footprint via new facilities launches, land/lease acquisitions and M&A in Europe, North America, Asia, Latin America and Australia
• Delivered $55M in synergy savings by leading global Brightpoint/Ingram Micro operational integration teams

Reporting to President of Americas region, oversaw all supply chain operations, tech, transportation, quality, continuous improvement, industrial engineering, and project management activities for $1B business unit with 1,000+ employees.
• Delivered 15% YoY improvement in unit cost, on-time performance of 99.91%; improved quality by 42% (all time high), and achieved a 49% reduction in safety incident rate
• Drove operational improvements through fostering an execution culture; institutionalized a cross-functional Operations Council that monitored operational performance and drove positive business outcomes

Managed $50M P&L and $1B procurement/supply chain organization with oversight for strategy, planning, fulfillment, and logistics of direct supply needs of 50,000 online students for for-profit postsecondary higher education provider.
• Achieved 12% cost improvement through strategic sourcing transformation in addressed spend; partnered with corporate/BU's to develop new sourcing organization based on world-class strategic sourcing methodology
• Led organization transformation focused on strategic sourcing, supplier development, and continuous improvement; partnered with suppliers for low-cost sourcing from China, South Asia, Africa, Central America
• Transformed customer service delivery resulting in service level improvements from 50% to 99%+ by deploying a service delivery process with effective performance management/Lean Six Sigma capability

Drove $300M+ in value generation through creation of 100-employee Office of Continuous Improvement; institutionalized structured programs/tools in operational excellence (Lean Six Sigma, Operations Research), recognized by Global Six Sigma & Business Improvement organization for "best customer experience" initiative (2008).
• Improved customer satisfaction in 1,000+ employee global call center and decreased customer dissatisfaction by 31% in 12 months utilizing Lean Six Sigma approach
• Reduced aircraft ground times, creating $150M contribution through multi-year continuous improvement program
• Managed $50M+ technology portfolio that delivered multiple return within 2 years in costs/operational efficiency
• Prior Roles: Managing Director, Portfolio Management (2004 – 2006); Transformation Leader, Strategic Sourcing (2006 – 2007); Manager, R&D; Project Manager (1999 – 2006)

• Consulted with and delivered solutions for supply chain design, scheduling, network optimization for clients in the pharma, food and beverage, specialty chemicals industries