Quest Consulting Service, LLC is a business whose core competency is offering resilience consulting and coaching. From helping startup businesses get off the ground to writing comprehensive business plans to turning around struggling businesses to managing complex projects to enhancing existing business success achieve extraordinary results in driving predictable, profitable outcomes through the best people, processes, and systems.

Proficient and experienced teaching in both traditional, non-traditional, and online modalities.
•Experienced with large lecture teaching environment at GCU.
•Recognized as CCOB (ground faculty) Teacher of the Year, 2018-2019.
•Courses taught at GCU:
● MGT 240: Introduction to Management
● MKT 315: Introduction to Marketing
● MGT 325: Managing Business Communication & Change
● MGT 420: Organizational Behavior & Management
● BUS 485: Strategic Management
● MGT 605: Leadership & Organizations
•Program lead for the Colangelo College of Business MBA program overseeing on-going assessment to ensure relevance and compliance for programmatic accreditation.
•Faculty lead for MGT 605 - Leadership in Organizations and MGT 420 – Organizational Behavior.

Adjunct faculty responsible for teaching BUS 111: Introduction to Business and BUS 311: Organizational Behavior.
•Work collaboratively in a team focused environment to meet the needs of the prospective students.
•Responsible for grading assignments and responding to students' questions, comments, and discussion forum posts.

Adjunct faculty responsible for teaching BBA 310: Principles of Marketing.
•Work collaboratively in a team focused environment to meet the needs of the prospective students.
•Responsible for grading assignments and responding to students' questions, comments, and discussion forum posts.

Responsible for implementing local, community marketing initiatives and managing multiple store sales and operations for My Fit Foods locations in the Phoenix, Arizona market. Manages a P&L responsibility of >$5 million dollars annually.
•Accountable for ensuring a great customer experience and team environment by recruiting, hiring, and developing a diverse, high performing team that consistently delivers financial success through executing the My Fit Foods mission.
•Provided daily coaching to Store Managers, Nutrition Coaches, and front-line team members (known as "Fit Fanatics") that generated incremental revenue and delivered best in class service.
•Implemented process improvements through weekly Success Routines to ensure best practice utilization of safety and sanitation standards and loss prevention protocols.

Responsible for the sales management and the operations of 11, 24 Hour Fitness locations in the Phoenix, Arizona market. Led and managed a team of >500 club-level professionals. P&L management of >$23 million dollars annually.
•Provided staff training and development in the areas of sales, facility presentation, and customer service to enhance business operations at each facility.
•Led the organization in club operating profit to budget and profit growth delivering $1. 1m more than prior year (2010 vs. 2011).
•Ranked in the Top 10 in the organization in operating profit growth of 104.3% (2011 vs 2012).
•Grew personal training revenue by 17.4% ($2.8m) versus prior year (2011 vs. 2012).
•Led the organization in overall labor spend to budget while maintaining a Top 5 JD Power Overall Customer Satisfaction score (8 12) out of 32 districts.
•Promoted 9 Department Heads to Club Manager and 46 front-line team members to Assistant Department Head or Department Head roles during tenure.

Implemented sales system leading to a 34% increase in new license revenue in 2009 (vs. PY).
•Served as an advisor on the product development team for bodybugg® Calorie Management System.
•Developed a forecasting model and presented for core Apex product line of nutritional supplements that contributed to an annualized inventory management cost savings of $2 million.
•Developed best practice strategies and promotional concepts that yielded a 99% increase in 2009 (vs. PY) in bodybugg® DTC sales and a 25% increase in bodybugg® sales within Apex licensees.
•Recommended key drivers for success related to pricing and positioning of core Apex product line that yielded $1.2 million in revenue with enhanced operating margins with no incremental increases in operating costs.