The development of strategy and solutions for operational and financial growth fall under the purview of this position, as well as business development, business analysis, and assessment. Marketing and operational strategies, as well as integrated methods for leveraging people, technology, and processes, were developed. Market trends and changes are examined in order to identify new business development opportunities and strategic direction. Accountable for retention and increasing client growth

Established trusted relationships and added financial, operational, and sales turnaround to small and mid-cap businesses throughout the United States. Provided CEO / Business Owner guidance and advisory to the application of corporate leadership by providing critical path methodology and defining strategic directions for the company. Provided corporate turnaround direction in the areas of operations, finance and sales. Provided extensive training to clients on Customer Lifeline Retention Methods

Responsible for sales, operations, and client management activities for a $50M portfolio of operating units within the Midwest. This included sales, growing portfolio accounts, client success, identifying opportunities and developing solutions. Complete P&L responsibility for my territory, and accountable for driving performance operational and financial performance of eight multi-state teams. Defined and managed all budgets, and provided project management for all activities within the area.

Responsible for day to day management and strategic leadership of service delivery, operational performance, and financial growth for two YMCA centers. This included the design, development, and/or oversight of all programs and enhancements, managing a staff of over 100, and satisfying a membership base of over 10,000. I also provided management and oversight of all business aspects, including; customer relations and retention, financial management, marketing, and fundraising tasks.